Clinical Secretary in Urology

Hywel Dda University Health Board; Wales; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional health board in the UK seeks a full-time Band 3 Clinical Secretary for the Urology Team. The successful candidate will provide a comprehensive secretarial service to consultants, manage sensitive communications, and demonstrate organizational skills. Applicants should possess previous secretarial experience and familiarity with medical terms. This role is based at Withybush General Hospital, offering a dynamic working environment.

Qualifications

• Level 2/3, or equivalent level of competency in Word Processing and Audio Transcription.
• Previous secretarial and/or administration experience.
• Health Service experience familiar with medical terminology.

Responsibilities

• Support delivery of a quality secretarial service to Consultants and their teams.
• Undertake a wide range of duties including mail receipt and distribution, and audio transcription.

Skills

Excellent organization skills

Tact and diplomacy

Excellent communication skills

Audio typing skills

Education

5 GCSEs or equivalent

Level 2/3 Word Processing and Audio Transcription

Tools

Microsoft Word

Microsoft Excel

Power Point

E-Mail

Job description

Job overview

This is an exciting opportunity to join the Urology Team at Withybush General Hospital. Applications are invited from efficient and suitably qualified individuals for the post of a full time Band 3 Clinical Secretary within the Urology Team based at Withybush General Hospital on a permanent basis.

Main duties of the job

Working 37.5 hours per week, the successful candidate will be required to support the delivery of a comprehensive and quality secretarial service to the Consultants and their teams.

You will undertake a wide-range of duties including receipt and distribution of mail, audio transcription, and the typing of highly sensitive letters and reports, maintaining confidentiality at all times, in addition to operation of the Health Board’s patient database system. You will be expected to demonstrate excellent organisation skills and be flexible and adaptable in your approach to work. You must be able to work on your initiative, use tact and diplomacy where appropriate and possess excellent communication skills.

Experience of Microsoft Word, Excel, Power Point, and E-Mail, coupled with proven secretarial skills (including audio typing skills) and previous experience of medical terminology is essential.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 28/10/2025

Person specification

Qualifications and Knowledge

Essential criteria

• Level 2/3, or equivalent level of competency in Word Processing and Audio Transcription
• Knowledge of a range of secretarial procedures
• Knowledge of Software programmes – e.g. Microsoft packages, e-mail Internet and databases
• 5 GCSEs or equivalent
• Proof of appropriate Continuous Professional Development

Desirable criteria

• NVQ Level II Administration

Experience

Essential criteria

• Previous secretarial and/or administration experience
• Health Service experience – familiar with the use of medical terms

Circumstances

Essential criteria

• Good organisation skills
• Flexible approach to needs of the service

Language Skills

Desirable criteria

• Welsh Speaker (level 1)