Clinical Sales Specialist - Robotics

Zimmer GmbH; Birmingham; On-site; GBP 36,000 - 54,000; Full time

Job summary

A leading company in medical technology is seeking a Clinical Sales Specialist to enhance their sales operations in the Birmingham region. This role involves delivering technical training, ensuring effective product use during surgeries, and managing customer relationships effectively to achieve high satisfaction levels. Candidates should possess a relevant degree and an understanding of orthopedic procedures, coupled with strong organizational skills and the ability to thrive in a dynamic environment.

Qualifications

• Experience across Orthopedics with knowledge of robotic-assisted procedures.
• Outstanding networking and business acumen.
• Strong customer-centric communication skills.

Responsibilities

• Deliver bespoke training to medical staff on Zimmer Biomet products.
• Manage logistics for procedure planning and provide onsite product support.
• Generate sales leads and report performance to management.

Skills

Product knowledge

Technical advice

Presentation skills

Problem-solving

Time management

Education

Bachelor's degree or equivalent experience

Job description

Valued Team member: We are glad you are exploring new opportunities within Zimmer Biomet!

What You Can Expect

As a Clinical Sales Specialist (CSS) your work directly contributes to the daily management of any successful sales region. Within the job, you would beresponsible for working alongside the Sales Representatives, Key Account Manager’s and Regional Sales Manager to service hospitals and provide technical support to all the stakeholders across our Digtial & Technology Solution portfolio.Part of this includes ensuring that the whole experience of using Zimmer Biomet products and services to the complete surgical team is free flowing securing high levels of customer satisfaction at all times.

Additionally as a CSS you will deliver bespoke training to ensure Surgeons and Scrub Staff are competent to operate safely and efficiently with Zimmer Biomet products attending surgery as necessary to provide real-time support to cases.

How You'll Create Impact

• Giving Technical Advice in the OR on ZimmerBiomet Recon & DTS products
• Provide all the necessary training in the use of ZimmerBiomet products
• Sales lead generation within Platinum & Silver customers
• Manage logistics around procedure planning and consignment stock
• Provides onsite support for product demonstrations and educational initiatives
• Follow all internal communication and documentation policies (QA)
• Adhere to divisional sales strategies under the guidance of the Regional Sales Manager
• Devote adequate time to acquiring the necessary knowledge of ZimmerBiomet and competitive products
• Undertake other duties such as attendance at sales meetings, exhibitions, staff training etc. when required by the Regional Sales Manager
• Provide on a monthly basis a report to the Regional Sales Manager, outlining performance, activities and competitive situation

What Makes You Stand Out

• Demonstrate the ability to accept and adapt to different working practices as required by surgeons and hospitals whilst maintaining company protocols
• Strong knowledge of product portfolio
• Proficient in training internal & external stakeholders
• Understanding of technical medical language and anatomy to interact with surgeons and theatre staff.
• Proven organizational skills and effective time management
• Confident and engaging presentation skills
• Being able to proactively solve problems in a quick and efficient manner.

Your Background

• Bachelor’s degree or equivalent experience required
• Outstanding networking capabilities and sound business acumen to identify, plan, and execute on services
• Experience across Orthopedics, with specific knowledge of robotic assisted procedures
• Significant level of clinical expertise
• Strong presentations skills, customer centric, relationship and communication skills
• Entrepreneurial , target orientation and organizational skills
• Analytical mindset with a passion for problem solving.
• Team spirit, willing to learn

Travel Expectations

Full driving licence is required for travel across designated region with occassional overnight stays.

#LI-JM1

EOE/M/F/Vet/Disability