Clinical Research Recruiter: Screen & Engage Participants

Celerion; Northern Ireland; On-site; GBP 30,000 - 38,000; Full time

Job summary

Celerion in the United Kingdom is seeking a full-time Clinical Research Recruiter to join our study recruitment team. You will be the first point of contact for individuals interested in taking part in clinical studies, explaining the process, and determining eligibility.

This fast-paced, people-focused role requires clear communication, professional telephone interactions, and meticulous data handling to deliver an excellent participant experience while maintaining regulatory compliance.

Qualifications

• Excellent communication and interpersonal skills.
• Confident and professional telephone manner.
• Ability to discuss medical information comfortably, professionally, and empathetically with members of the public.
• Knowledge of medical terminology and an ability to understand and accurately document medical histories.
• Previous experience in customer service, healthcare, recruitment, contact centre, or a similarly regulated environment.
• Strong attention to detail and data entry accuracy.
• Good organisational and time-management skills.
• The ability to work effectively both independently and as part of a team.
• Proficiency in Microsoft Office and other computer-based systems.

Responsibilities

• Respond to inbound enquiries from individuals interested in participating in clinical studies.
• Conduct telephone screenings to assess participant eligibility against study criteria.
• Collect, interpret, and accurately record participant medical history information within database systems.
• Discuss medical conditions, medications, and study requirements with potential participants in a clear and professional manner.
• Make outbound calls to prospective and existing study participants.
• Provide accurate information regarding study opportunities and participation requirements.
• Maintain confidentiality and comply with all relevant procedures and regulatory requirements.
• Deliver an outstanding participant experience throughout the recruitment process.

Skills

Communication

Telephone manner

Medical terminology

Customer service

Attention to detail

Time management

Teamwork

MS Office

Job description

Celerion in the United Kingdom is seeking a full-time Clinical Research Recruiter to join our study recruitment team. You will be the first point of contact for individuals interested in taking part in clinical studies, explaining the process, and determining eligibility.

This fast-paced, people-focused role requires clear communication, professional telephone interactions, and meticulous data handling to deliver an excellent participant experience while maintaining regulatory compliance.