Clinical Research Recruiter

Celerion; Belfast City District; On-site; GBP 28,000 - 38,000; Full time

Job summary

Celerion in Belfast, Northern Ireland, is seeking a full-time Clinical Research Recruiter to join our study recruitment team. You will be the first contact for individuals interested in clinical research, explain the process, assess eligibility, and provide accurate information about study opportunities and participation requirements.

In this fast-paced, people-focused role, you will handle inbound inquiries, conduct telephone screenings, document medical histories, and deliver an outstanding

Qualifications

• Excellent communication and interpersonal skills.
• Professional telephone manner.
• Ability to discuss medical information empathetically.
• Knowledge of medical terminology and medical histories.
• Experience in customer service or healthcare recruitment.
• Attention to detail and data entry accuracy.
• Organisational and time-management skills.
• Ability to work independently and in a team.
• Proficiency in Microsoft Office and computer systems.

Responsibilities

• Respond to inbound enquiries from individuals interested in participating in clinical studies.
• Conduct telephone screenings to assess participant eligibility against study criteria.
• Collect, interpret, and accurately record participant medical history information within database systems.
• Discuss medical conditions, medications, and study requirements with potential participants in a clear and professional manner.
• Make outbound calls to prospective and existing study participants.
• Provide accurate information regarding study opportunities and participation requirements.
• Maintain confidentiality and comply with all relevant procedures and regulatory requirements.
• Deliver an outstanding participant experience throughout the recruitment process.

Skills

Communication skills

Telephone etiquette

Medical terminology

Data entry

Attention to detail

Organisational skills

Time management

Teamwork

Independent work

Customer service

Tools

Microsoft Office

Job description

Celerion is committed to swift, exceptional clinical research through translational medicine. Every day, we use our experience, agility, and innovative research strategies to help get drugs to market faster. Celerion offers one of the most experienced clinical pharmacology research networks in the industry.

Do you enjoy providing excellent customer service? If so, we may have the position for you! Celerion is currently seeking a full-time Clinical Research Recruiter to join our clinical study recruitment team.

About the Role

As a Clinical Research Recruiter, you will be the first point of contact for individuals interested in taking part in clinical research studies. You will play a vital role in helping potential participants understand the research process, discussing medical history and study requirements, and determining eligibility for upcoming clinical studies.

This is a fast-paced, people-focused role where strong communication skills, attention to detail, and the confidence to discuss medical information professionally and sensitively over the telephone are essential.

You will be based at our Early Clinical Research facility in Belfast, NI on a full time basis.

Responsibilities

• Respond to inbound enquiries from individuals interested in participating in clinical studies.
• Conduct telephone screenings to assess participant eligibility against study criteria.
• Collect, interpret, and accurately record participant medical history information within database systems.
• Discuss medical conditions, medications, and study requirements with potential participants in a clear and professional manner.
• Make outbound calls to prospective and existing study participants.
• Provide accurate information regarding study opportunities and participation requirements.
• Maintain confidentiality and comply with all relevant procedures and regulatory requirements.
• Deliver an outstanding participant experience throughout the recruitment process.

Requirements

We're keen to hear from candidates who have:

• Excellent communication and interpersonal skills.
• A confident and professional telephone manner.
• The ability to discuss medical information comfortably, professionally, and empathetically with members of the public.
• Knowledge of medical terminology and an ability to understand and accurately document medical histories.
• Previous experience in customer service, healthcare, recruitment, contact centre, or a similarly regulated environment.
• Strong attention to detail and data entry accuracy.
• Good organisational and time-management skills.
• The ability to work effectively both independently and as part of a team.
• Proficiency in Microsoft Office and other computer-based systems.

Previous experience working with medical terminology, healthcare administration, patient-facing services, clinical research, or a related healthcare environment would be highly advantageous, although full training will be provided.

Celerion Values

Celerion Values: Integrity Trust Teamwork Respect

Celerion is an Equal Opportunity Employer.