Clinical Research Administrator

SSP Health; Wigan; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare organization in Wigan is seeking an experienced Clinical Research Administrator to manage and coordinate clinical research studies across multiple GP practices. Key responsibilities include overseeing study setups, ensuring compliance with regulatory standards, and managing study finances. Ideal candidates should have prior clinical research experience and excellent organizational skills. The position offers a supportive environment with opportunities for professional development.

Qualifications

• Prior experience in a clinical research setting.
• Strong knowledge of GCP, ICH guidelines, and NHS research governance processes.
• Ability to manage multiple studies concurrently.
• Experience maintaining audit-ready documentation.
• High level of IT proficiency.

Responsibilities

• Manage and oversee a portfolio of research studies.
• Track and monitor study performance and compliance metrics.
• Liaise with stakeholders including NHS Trusts and sponsors.
• Manage study-related finances and documentation.

Skills

Organizational skills

Communication skills

Problem-solving skills

IT proficiency

Knowledge of GCP

Tools

Electronic data capture systems

Microsoft Office

Job description

Overview

We are seeking an experienced and detail-oriented Clinical Research Administrator to support the delivery of high-quality clinical research across our network of general practices. This role manages and coordinates a portfolio of NIHR and non-NIHR studies, ensuring full compliance with research governance frameworks, regulatory standards, and sponsor requirements. Working across multiple sites, the post holder will be responsible for study setup, ongoing coordination, and closure activities, while supporting the day-to-day operational, financial, and administrative aspects of clinical trials in a primary care setting.

Job responsibilities

Study Management

• Manage and oversee a portfolio of academic and commercial research studies across multiple therapeutic areas, from feasibility through to close-out.
• Lead study setup activities, including feasibility assessments, site initiation visits, and trial logistics.
• Coordinate daily research operations across 31+ GP practices within the NIHR North West Regional Research Delivery Network (RRDN).
• Ensure studies are delivered on time, within scope, and according to budget.

Data & Compliance

• Track and monitor study performance, including recruitment, retention, and compliance metrics.
• Accurately enter data into Case Report Forms (CRFs) and electronic data capture (EDC) systems.
• Resolve sponsor and third-party queries, maintaining full audit trails and documentation.
• Maintain Investigator Site Files (ISFs) to inspection-ready standards.
• Ensure compliance with Good Clinical Practice (GCP), ICH guidelines, GDPR, and all relevant local research governance policies.

Stakeholder & Team Coordination

• Liaise with NIHR RRDN, NHS Trusts, CROs, universities, and external sponsors to meet all regulatory and contractual obligations.
• Act as the primary point of contact for all research activities conducted within SSP Health.
• Facilitate communication across multidisciplinary teams and external collaborators.
• Organise study-related meetings (e.g., initiation, monitoring, close-out) and accurately document minutes.

Administrative & Financial Oversight

• Work closely with internal departments including Finance, Governance, Data Quality, and Purchasing.
• Manage study-related finances, including invoicing, tracking payments, and monitoring budgets.
• Organise and maintain study documentation, correspondence, and internal reporting systems.
• Manage participant communications (e.g., SMS, GP invitation letters) to support recruitment.

Research Development

• Support Principal and Sub-Investigators in fulfilling their regulatory responsibilities.
• Assist in the preparation of RSI and national funding applications, supporting site readiness and delivery plans.
• Identify and assess feasibility of new research opportunities to grow the local research portfolio and maintain Level 4 RSI accreditation.
• Support procurement and management of clinical equipment and study-related supplies.
• Ensure data protection and patient confidentiality is upheld across all research processes and systems.

Qualifications & skills

Essential

• Prior experience in a clinical research setting, ideally within primary care or NHS environments.
• Strong knowledge of GCP, ICH guidelines, GDPR, and NHS research governance processes.
• Excellent organisational skills with the ability to manage multiple studies concurrently.
• Strong written and verbal communication skills, with the ability to liaise professionally at all levels.
• Competence in using electronic data capture systems and research management platforms.
• Experience maintaining accurate and audit-ready documentation and regulatory files.
• Ability to work both independently and collaboratively across sites.
• High level of IT proficiency, including Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Strong problem-solving skills and attention to detail.

Desirable

• Experience managing study budgets and financial reporting.
• Involvement in funding applications or RSI submissions.
• Understanding of research delivery targets (e.g., NIHR metrics).
• Knowledge of clinical equipment procurement and supply management.

Working conditions

Based at Head Office, Wigan. Office hours (e.g. Monday to Friday, not including Bank Holidays); flexibility may be considered. Training and supervision provided. NHS or healthcare environment experience not required but would be advantageous.

Evidence of safeguarding and disclosure

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name
SSP Health

Address
Waterside House, Waterside Drive, Wigan, WN3 5AZ

Employer's website