Clinical Quality & Governance Manager

Cardiff and Vale University Health Board; Corby; On-site; GBP 70,000 - 100,000; Full time

Job summary

Lakeside Healthcare in Corby invites applications for an experienced Clinical Quality & Governance Manager. You will lead governance, quality improvement, audits, and regulatory compliance across our GP partnership.

Working with senior leaders, you will champion patient safety, open learning, and continuous improvement to deliver outstanding care. Based in Corby, you will collaborate with clinical and operational teams to embed best practice, develop robust frameworks, and support a culture of

Qualifications

• Degree in healthcare or equivalent, with significant leadership experience.
• Postgraduate qualification (Masters) in healthcare management or public health.
• Formal training in quality improvement methods (Lean, Six Sigma or similar).
• Registered with a relevant professional body (NMC/HCPC/GMC).
• Senior management experience in Primary Care.
• Proven governance, safety and improvement track record in primary care.
• Experience leading audits, regulatory readiness and CQC activities.
• Incident management experience with learning implementation.
• Experience working with multidisciplinary teams and delivering training.
• Engagement with patient forums or Healthwatch.

Responsibilities

• Clinical Governance and Quality Assurance across Lakeside Healthcare sites.
• Regulatory Compliance and readiness with external bodies.
• Lead patient safety initiatives and incident management.
• Policy development, risk management and governance framework design.
• Audit monitoring and data analysis to drive improvements.

Skills

Leadership in Primary Care

Quality improvement

Patient safety

Regulatory compliance

Audits & inspections

Incident management

Multidisciplinary collaboration

Education

Degree in healthcare or related field

Masters in healthcare management or public health

Quality improvement training (Lean/Six Sigma/PDSA)

Professional registration (NMC/HCPC/GMC)

Job description

This is a pivotal leadership role for a motivated, collaborative individual passionate about delivering quality patient care, driving continuous improvement, and fostering a culture of excellence, safety, and learning. Reporting to the Medical Director and working with our GP Clinical Leads and Head of Nursing, the post holder will shape the strategic direction of quality and governance across Lakeside Healthcare. Acting as the organisation's subject matter expert and primary point of contact for clinical quality and governance matters, you will provide strategic oversight and leadership to ensure high standards of clinical practice and patient safety are maintained. This is an opportunity to develop, implement, and enhance governance and quality frameworks across one of the UK's largest GP partnerships. You will lead quality improvement initiatives, clinical audits, risk management, and regulatory compliance activities, supporting teams to embed best practice and achieve outstanding patient outcomes. The successful candidate will champion a culture of openness, transparency, and learning, providing leadership, guidance, coaching, and support to multidisciplinary teams across the organisation. This role is ideally suited to someone with significant leadership experience in primary care looking to apply their expertise on a larger scale, influence decision-making, and drive improvements in quality, governance, and patient safety across a complex, evolving healthcare environment.

Key Responsibilities

• Clinical Governance and Quality Assurance
• Regulatory Compliance
• Patient Safety and Incident Management
• Policy, regulation and risk management
• Audit monitoring and data analysis

We’re seeking an experienced Clinical Quality & Governance Manager to lead governance, quality improvement, and compliance programmes across our sites. This is an excellent opportunity to work with senior leaders and frontline teams to ensure we continue delivering safe, effective, and compassionate care.

Based in Corby, you'll work closely with the Executive Team and colleagues across the organisation to strengthen our quality and governance framework while supporting a culture of learning and improvement. In return, you'll join a supportive, forward-thinking organisation where collaboration, innovation, and patient-centred care are at the heart of everything we do. You'll have the opportunity to make an impact while developing in a growing healthcare organisation.

The Clinical Quality & Governance Manager is a pivotal leadership role responsible for clinical governance, quality improvement, audit, and regulatory compliance across Lakeside Healthcare. Working closely with clinical and operational leaders, the post holder will champion the delivery of safe, effective, and high-quality patient care through robust governance frameworks and continuous improvement. For further information, please see the full Job Description and Person Specification attached.

Are you passionate about improving patient care and driving quality across healthcare services? If so, we'd love to hear from you.

Key Qualifications

• Degree in healthcare, clinical governance, or a related field, or equivalent professional experience.
• Evidence of continued professional development in quality improvement, patient safety, or clinical governance, Masters degree in healthcare management, public health, or quality improvement.
• Formal training or certification in quality improvement methodologies (e.g., Lean, Six Sigma, PDSA).
• Registration with a relevant professional body (e.g., NMC, HCPC, GMC, or equivalent).
• Substantial experience in a senior management role within Primary Care.
• Demonstrable experience in clinical governance, patient safety, or quality improvement roles within Primary Care.
• Experience leading audits, compliance reviews, and regulatory readiness activities.
• Proven track record of supporting or leading CQC inspections and regulatory compliance efforts.
• Experience of incident management, including investigation, reporting, and implementing learning.
• Experience working across multidisciplinary teams and supporting change in clinical practice.
• Experience delivering governance or quality training to healthcare professionals.
• Engagement with patient forums, Healthwatch, or similar external stakeholders.
• Lakeside Healthcare is a large GP partnership providing NHS care to around 170,000 patients across Cambridgeshire, Peterborough, Northamptonshire and Lincolnshire. We comprise eight GP practices across 14 sites, working together to share learning, build resilience, and provide professional support services.
• Our people are our greatest asset. More than 500 clinical and non-clinical colleagues provide care for our patients and support our surgeries. We invest in training and development to attract, retain, and support high-quality staff.