Clinical Programme Administrator

Integrated Care System; Wigan; Hybrid; GBP 31,000 - 38,000; Full time

Job summary

A healthcare provider in the UK seeks a Clinical Programme Administrator to support the Head of Clinical Training in managing GTEC Programmes. Responsibilities include comprehensive administrative tasks, managing relationships with stakeholders, and ensuring effective communication. Ideal candidates will have extensive NHS administration experience, strong communication skills, and advanced IT proficiency. Salary ranges from £31,049 to £37,796 per annum with flexible working options available.

Qualifications

• Extensive experience of Administration procedures working at senior level.
• Substantial experience working as a senior administrator within the NHS or equivalent public sector.
• Demonstrable experience of dealing with complex and sensitive matters in a competent manner.

Responsibilities

• Communicate effectively with stakeholders and manage sensitive information.
• Plan and organize stakeholder meetings, lectures, and international visits.
• Assume responsibility in the absence of Head of Clinical Training/GTEC Senior Management.

Skills

Communication skills

IT literacy

Negotiation skills

Interpersonal skills

Education

Degree/Professional Administration Qualification

RSA qualification in word processing

Advanced Qualification in Excel

Tools

Microsoft Office

Job description

Go back Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

Clinical Programme Administrator

The closing date is 01 September 2025

To support the Head of Clinical Training and GTEC Senior Management with the development and management of all GTEC Programmes and in any relationships or activities the Head of Clinical Training and GTEC Senior Management may participate across the local, national and wider international footprint.

Main duties of the job

To provide an effective and comprehensive range of administrative tasks to ensure the smooth running of the responsibilities and functions expected of The Head of Clinical Training and GTEC Senior Management in the delivery of undergraduate anatomy training and teaching in collaboration with The University of Greater Manchester. This is a national pilot scheme and the project is being closely monitored by the University of Leicester and may become a national model of training.

To create and maintain effective working relationships at all levels, with internal and external stakeholders, including Host Trusts, University of Greater Manchester, Edgehill University, NHS England, Leicester University and any other organisations associated with Medical Programmes.

Act as point of contact for all communications to the Head of Clinical Training/GTEC Senior Management and deal with all such communications appropriately, including exchange of sensitive or contentious information.

Undertake specific project work as requested by the Head of Clinical Training/GTEC Senior Management.

The post involves the management and physical handling of protected human cadaveric tissue and animal tissue / parts. Interacting with surgeons to prepare for the lab session including discussing appropriate cadaveric models, required instrumentation.

About us

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values.

People at the Heart

Listen and Involve

Kind and Respectful

ONE Team

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. We are seeking to recruit people who share our values and beliefs.

At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated there is helpful advice and information available by contacting [e-mail] where you can also ask about how to access vaccinations.

Job responsibilities

Assimilate, manage and communicate a wide range of information, some of which will be sensitive, complex and may involve matters relating to individual medical students or to matters of commercial confidence.

Communicate with tact, understanding and discretion when interacting with internal and external stakeholders. Liaise with multiple stakeholders including honorary senior lecturers, Professors and administrators in other universities and NHS Trusts.

Respond to all queries, correspondence and telephone calls coming into the office in a timely and professional manner. Initiate action where possible and report progress as appropriate. Employ judgement to ensure that messages and actions are prioritised and brought to the attention of the Head of Clinical Training/GTEC Senior Management as appropriate with any relevant supporting information.

Manage emails relating to the surgical training (anatomy) of undergraduate teaching and follow up actions ensuring all deadlines are met.

Act on behalf of the Head of Clinical Training/GTEC Senior Management, in their absence, by making rapid and accurate assessments of urgent/sensitive situations that can be addressed by appropriate colleagues within the Department to meet deadlines, provide solutions and avoid disruptions. Formulating plans to manage change.

Planning and organisation of stakeholder meetings, lectures, conferences/events and international visits, including liaising with speakers, sourcing venues, inviting participants and guests and devising and sending details of confirmation of booking and joining instructions etc.

Co-ordinate the rolling programme of module assignments and exams working with Honorary Senior Lecturers to ensure the return of grades and comments are submitted in line with University Deadlines and escalating to Head of Clinical Training/GTEC Senior Management, as appropriate.

To plan, coordinate and provide pastoral support to students during the phase one of the MBChB following all protocols, policies and procedures during their visits to WWL.

Develop and maintain databases including co-ordination of International Examiners, and other information systems collating feedback forms to facilitate programme development and efficiency and effective working practices.

Cross cover for other administration team members in cases of absence. Assist other staff at all levels in the use and development of office machinery and equipment and the use of specific IT applications to support their work and the development of their skills set.

Person Specification

Qualifications

• Degree/ Professional Administration Qualification
• Extensive experience of Administration procedures working at senior level.
• Recognised qualification in word processing (e.g. RSA)
• Advanced Qualification in excel

Experience

• Substantial experience working as a senior administrator within the NHS or equivalent public sector organisation.
• Extensive experience in the administration of a Medical Education Programme.
• Demonstrable experience of dealing with complex and sensitive matters in a competent manner.

Skills

• Able to produce correspondence, reports, emails, presentations, project plans and spreadsheets, including delegated responsibility for projects, assignments and the production of reports.
• Excellent communication and interpersonal skills and ability to develop and manage effective working relationships with internal and external stakeholders
• IT literate, able to use Microsoft Office with excellent keyboard skills.
• Effective negotiation and influencing skills.

Knowledge

• Up-to-date knowledge and experience across the full range of administrative duties and activities undertaken by the postholder.
• Evidence of self-development or training in administration and/or office practices, including update training on software applications.
• Understanding of confidentiality and data protection.
• Experience in Project Management

Additional

• Demonstrates commitment to a professional and high-level service; a professional attitude to own work and the needs of others; and a consistent focus on service, quality and maintenance of the good reputation of the Trust and its staff.
• Able to act with minimal guidelines and set targets and standards for self within the parameters of the role.
• Able to concentrate on specific and demanding matters, whilst dealing with unplanned interruptions.
• Ability to adapt to change and to develop services and systems to meet changing needs within medical education programmes.
• Ability to work to strict deadlines.
• Self-motivated/reliant and able to work on own initiative with minimum supervision.
• Able to develop credibility with colleagues and members of professional groups.
• Ability to travel between Trust sites and to facilitate regional, national and international travel as and when required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust

£31,049 to £37,796 a yearper annum, pro rata

Contract

Permanent

Working pattern

Full-time,Part-time,Job share,Flexible working