Clinical Prioritisers - North & East IToCH

Cornwall Partnership NHS Foundation Trust; Kingswear, Liskeard; On-site; GBP 28,000 - 35,000; Full time

Job summary

A community health care provider in the UK seeks a clinical prioritiser to coordinate demand and capacity. This role involves triaging through multi-disciplinary teams and requires expertise in clinical decision-making and community care. Ideal candidates have relevant nursing or AHP qualifications and a robust understanding of healthcare policies.

Qualifications

• NMC registration/AHP registration required.
• Experience in community setting essential.
• Ability to make clinical and timely risk management decisions.

Responsibilities

• Coordinate local demand and capacity to prioritize care delivery.
• Utilize RiO and STRATA systems to triage and process referrals.
• Provide specialized knowledge in managing frailty and care planning.

Skills

Clinical knowledge

Risk management

Communication

Education

Professional nursing or AHP qualification at degree level

Evidence of relevant post graduate study or substantial experience

Job description

Overview

Go back Cornwall Partnership NHS Foundation Trust

The closing date is 05 October 2025

North & East Integrated Transfer of Care Hub (ITOCH) Team are seeking to recruit a clinical prioritiser to coordinate the local demand and capacity, and to ensure that individuals needs are triaged, prioritised and addressed through the most appropriate resource from the multi-disciplinary and cross organisational team. We encourage applications from Band 5 staff looking to develop themselves.

The clinical prioritisers will focus on developing the service through:

• Prioritisation - locality based decision-making enables effective prioritisation of care delivery across existing team boundaries.
• Capacity - localising delivery and ensuring effective flexibility of workforce improves efficiency of service delivery
• Communication - enhanced communication speed up escalation and add flexibility to response

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

Main duties of the job

The clinical prioritisers will work in a multi-disciplinary manner, utilising RiO to triage and process referrals, through the new STRATA system. To assist the co-ordination of demand and capacity to ensure the highest needs are prioritised and addressed with the most appropriate available resources from the multi-disciplinary and cross organisations team.

The clinical prioritiser will provide specialised knowledge and exceptional skills in managing frailty, and intermediate care; and supporting advanced assessment and care planning to people suffering from a range of complex conditions, ensuring a seamless pathway through acute and community services.

This is a community-based role that requires frequent travel to various locations throughout the county including areas that may not be accessible by public transportation. Successful candidates will need to demonstrate how they will manage these travel requirements.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Just over 532,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Education/Qualifications/Knowledge and abilities

• NMC registration/AHP registration
• Clinical knowledge and experience in a community setting
• Awareness of national and local health care policies
• Professional nursing or AHP qualification at degree level
• Evidence of relevant post graduate study or substantial experience in a health care setting
• Teaching or mentoring qualification

Knowledge and abilities

• Ability to make clinical and timely risk management decisions in sometimes challenging situations
• Knowledge of various agencies involved in healthcare inc. acute, primary, social care and voluntary sectors
• Clear understanding of clinical/social effectiveness and the need to provide evidence-based care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cornwall Partnership NHS Foundation Trust