Clinical Prioritisation Technician

Swansea Bay University Health Board; United Kingdom; On-site; GBP 25,000; Full time

Job summary

Swansea Bay University Health Board is seeking a Senior Pharmacy Technician to oversee pharmaceutical services at Neath Port Talbot Hospital. The role includes patient safety management, communication of sensitive information, and leading a pharmacy team to ensure high-quality care. Ideal candidates should have relevant qualifications and significant experience in a hospital setting, with ongoing engagement in professional development.

Qualifications

• Knowledge of pharmaceutical technical procedures for specialist area.
• Significant experience of working in a hospital pharmacy department.
• Ability to supervise other staff.

Responsibilities

• Lead day-to-day management of the pharmacy service.
• Plan, organise and manage medication needs for patients.
• Engage with staff at all levels to communicate effectively.

Skills

Communication

Leadership

Problem-solving

Education

NVQ3 in pharmaceutical science

BTEC in pharmaceutical science or equivalent

Job description

Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.

Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.

Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job overview

This exciting new post at Neath Port Talbot Hospital comes with a range of key responsibilities and duties. As a vital member of the pharmacy team, your role ensures patient safety, high-quality pharmaceutical services, and effective medicines management within NPT Hospital.

The role requires independent working, strong leadership, alongside excellent communication and problem-solving skills. A positive and adaptable attitude is essential, promoting respect for others' views and encouraging a friendly, helpful disposition. You will engage with staff at all levels, both internally and externally to the organisation, and handle complex and sensitive information with professionalism and care.

The successful candidate would be expected to have, or be working towards, a Pharmacy Medicines Optimisation Training Programme Unit 3 Clinical Prioritisation.

Main duties of the job

The successful candidate will be responsible for leading the day-to-day management of a defined aspect of the pharmacy service, ensuring the service provided is guided by and compliant with national, local and professional legislation, standards and guidelines. They will work independently to plan, organise and manage the medication needs of a group of patients in a clinical setting, using clinical systems to monitor relevant patient and drug parameters. The role will involve the need to communicate with all levels of staff, which may require the assimilation, management and presentation of highly complex, sensitive information.

Communication with patients, relatives and carers will also be key to the role to ensure better understanding, enhanced compliance and improved outcomes.

You will actively engage in discharge prescription assembly, checking prescriptions dispensed at the ward level, and ensuring the efficient and cost-effective supply of medicines for inpatients and discharging patients.

Working for our organisation

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Detailed job description and main responsibilities

Continuous professional development, teamwork, and the ability to handle challenging situations will be instrumental in maintaining the highest standards of pharmaceutical care.

Overall, your role as a Senior Pharmacy Technician will be critical in ensuring patient safety, providing high-quality pharmaceutical services, and supporting the smooth functioning of the pharmacy department within NPT Hospital.

Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.

Person specification

Qualifications & Knowledge

Essential criteria

• Knowledge of pharmaceutical technical procedures for specialist area to degree or equivalent level acquired though training, NVQ3, BTEC in pharmaceutical science or equivalent in pharmaceutical science plus additional knowledge for checking dispensed prescriptions & supervising a technical area.

Desirable criteria

• Supervisory management qualification.

Experience

Essential criteria

• Significant experience of working in a hospital pharmacy department or equivalent.
• Ability to supervise other staff.
• Ability to manage the day-to-day provision of pharmacy service within area.
• Ability to know when to refer to Pharmacist.

Desirable criteria

• Proven track record of competence.

Aptitude & Abilities

Essential criteria

• Ability to work independently with full range of local pharmacy codes and procedures.
• Good verbal/written communication skills.
• Able to cover other specialist area(s) in deputising role.
• Good communicator, motivated, able to work as part of a team.
• Innovative and well organised.

Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.

Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.

We are a Disability Confident Employer and applications are welcomed from persons with disabilities. A disability will not prejudice your application. If you are unable to submit your application in the requested format because of a disability please contact the Recruitment Team, who will agree a more suitable way for you to apply. All disabled applicants who meet the essential criteria listed in the Person Specification will be invited to interview.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable

Documents to download

• Job Description / Person Specification (PDF, 482.0KB)
• Occupational Health FRF (PDF, 640.5KB)
• Privacy Notice (PDF, 696.3KB)
• Guidance notes for Applicants (PDF, 278.7KB)
• Applicant Guide (PDF, 624.8KB)