Clinical Operational Manager – Complex Care required in Bedfordshire

OneCall24 Healthcare Limited; Bedford; On-site; GBP 43,200 - 52,800; Full time

Benefits offered by this job

Supportive management

Ongoing development opportunities

Mileage compensation

Job summary

A health-focused organization based in Bedfordshire is seeking a Clinical Operational Manager for Complex Care to lead a team providing high-quality care. The successful candidate will oversee care delivery for young adults with complex needs, ensure compliance through audits, and provide clinical supervision. Applicants must be registered nurses with experience in complex care and leadership roles. A competitive salary and benefits package, including a £500 joining bonus, are offered.

Qualifications

• Valid NMC registration as a Registered Nurse.
• Experience in supporting individuals with a learning disability.
• Must have community and leadership experience.
• Commitment to high standards of clinical practice.

Responsibilities

• Provide leadership to the service manager and care team.
• Conduct medication and clinical audits.
• Provide clinical supervision and training for care staff.
• Liaise with multidisciplinary teams for effective clinical support.

Skills

Leadership in clinical settings

Experience in Complex Care

Clinical auditing

Person-centred care

Education

Registered Nurse – Adult/LD

Job description

Clinical Operational Manager – Complex Care required in Bedfordshire

Complex Care - Non-Framework

Details

Clinical Operational Manager – Complex Care

Salary & Benefits: £48,000per annum

Benefit: £500 joining bonus following successful completion of the first month

About OneCall24 Healthcare

The role of the Clinical Operations Manager is to support the person‑centred delivery of quality‐based care functions within OneCall24 Healthcare and provide clinical and managerial oversight of a residential service consisting of 3 young adults with complex needs and a team of approximately 25 HCAs. The role also supports the day‑to‑day care delivery activities within the Complex Care teams, as the needs of the client and business dictate. The Clinical Operations Manager needs to be flexible to the requirements of our clients and the business and also ensure that the reputation of the business is that of a company who provides a safe and effective service which enhances the lives of our customers.

Key Responsibilities

• Provide leadership to the service manager and care team.
• Carry out care plan and risk assessment reviews.
• Conduct medication and clinical audits to ensure compliance with company policies and best practices.
• Provide clinical supervision, training, and competency assessments for care staff.
• Support the delivery of safe, person‑centred care for individuals with long‑term and complex conditions.
• Liaise with MDTs to ensure cohesive and effective clinical support.
• Participate in audits, spot checks, and feedback sessions to drive continuous improvement.
• Maintain your clinical skills and knowledge through ongoing professional development.
• Build strong, supportive relationships with care teams, management, clients, families and professionals.
• Oversee a team of 20 – 30 care workers, ensuring the highest standards of care delivery.
• Undertake regular care shifts, to monitor and improve levels of care provision.
• Provide clinical escalation out of hours in conjunction with our wider Clinical Lead team.

Qualifications

• Registered Nurse – Adult/LD with valid NMC registration.
• Experience in Complex Care and supporting individuals with a learning disability.
• Community experience and must have leadership experience.
• A commitment to high standards of clinical practice and person‑centred care.

Why Join OneCall24 Healthcare?

• Opportunity to make a meaningful impact in people’s lives every day.
• Supportive management team and collaborative working environment.
• Ongoing professional development and training opportunities.
• Mileage compensation for travel between services.

If you are passionate about delivering quality care and have the right experience, we want to hear from you.

Let’s take your care career to the next level. Apply today!

OneCall24 Healthcare is committed to promoting equal opportunities. This role includes a genuine occupational requirement in line with client needs and UK employment law.