Clinical Office Administrator, Dermatology (10 months Fixed Term)

Ashford and St. Peter's Hospitals NHS Foundation Trust

Chertsey

On-site

GBP 27,000 - 29,000

Full time

32 hours ago
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Benefits offered by this job

Excellent pension scheme and annual/LO
On-site Nurseries
On-site staff cafes
On-site parking
Salary sacrifice schemes

Job summary

Ashford and St Peter's Hospitals NHS Foundation Trust is seeking a Clinical Office Administrator in Dermatology on a fixed-term basis. You will provide comprehensive administrative support to the Dermatology Clinical Team and handle routine clerical duties, patient liaison and correspondence.

NHS Band 3 role with emphasis on accuracy, confidentiality and efficient service delivery. Based at St Peter's Hospital, Chertsey, the post offers NHS benefits and opportunities to develop clerical and IT

Qualifications

  • NVQ in Business Administration or equivalent administration.
  • English GCSE Grade C or equivalent experience.

Responsibilities

  • Provide comprehensive administrative support to the Dermatology Clinical Team.
  • Organise workload with the Dermatology Consultants and coordinate with Clinical Office Coordinators to ensure an efficient service.
  • Maintain confidentiality at all times.

Skills

Copy typing
Audio typing
Letter composition
Prioritisation
Initiative
Communication skills
Confidentiality

Education

NVQ in Business Administration or equivalent
English GCSE Grade C or equivalent

Tools

Cerner
Evolve
Dictate IT
Envoy
Excel

Job description

Employer Ashford and St. Peter's Hospitals NHS Foundation Trust Employer type NHS Site St Peter's Hospital Town Chertsey Salary £27,106 - £28,850 pa inc. HCAS Salary period Yearly Closing 06/10/2026 23:59 Interview date 22/10/2026

Clinical Office Administrator, Dermatology (10 months Fixed Term)
NHS AfC: Band 3
Job overview

Fixed-Term post!

An exciting opportunity has arisen for a Clinical Office Administrator to join our team at Ashford and St Peter’s Hospitals. The successful applicant will work in our Dermatology department. The post includes general office duties consisting of filing, photocopying, sorting post, obtaining patient notes, liaising with patients, GPs and hospital medical & clinical staff, dealing with enquiries by letter / e-mail and telephone.

The successful candidate will have excellent clerical and typing skills and be able to communicate effectively with both patients and staff. Although not essential, knowledge of the Cerner system would be desirable.

Previous applicants need not apply.

For further information please contact Shayne Garvey (Clinical Office Team Leader) - shayne.garvey@nhs.net

Main duties of the job

The post holder will provide a comprehensive support administrative service to the Dermatology Clinical Team. The successful candidate will be expected to organise their workload with the Dermatology Consultants and co-ordinate their activities with the Clinical Office Co-ordinators to ensure that an efficient service is provided. The Clinical Office Administrator will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work. It is essential that the Clinical Office Administrator should exercise initiative commensurate with the role and vital that confidentiality is maintained at all times.

Working for our organisation

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.

We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.

We can offer you the full range of NHS benefits/discounts and in addition:

  • Excellent pension scheme and annual leave entitlement
  • On-site Nurseries
  • On-site staff cafes
  • On-site parking
  • Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Detailed job description and main responsibilities

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team

Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Person specification
Qualifications
  • NVQ in Business Administration or equivalent administration
  • English GCSE Grade C or equivalent experience
Experience
  • Previous administration experience of working in a busy office and dealing with conflicting demands
  • NHS experience
Knowledge
  • NHS Constitution
  • Understanding GDPR and Informational Governance
  • Good range of administrative procedures
Skills
  • Fast, accurate copy and audio typing
  • Able to compose letters on own initiative or with minimal instruction
  • Able to prioritise work.
  • Able to use initiative and judgement in dealing properly with day to day issues and queries
  • Confident in use of computer packages such as Excel and ability to learn new systems
  • Good written and verbal communication skills.
  • Able to deal sensitively and tactfully with all contacts and maintain confidentiality
  • Knowledge of Cerner, Evolve, Dictate IT and Envoy systems
Other
  • Ability to be flexible to meet the needs of the team, the service, and the Trust.
  • Team player

Please note that adverts may close early, so early application is encouraged.

Certificate of Sponsorship
In line with UKVI guidance, we are unable to provide a Certificate of Sponsorship for Band 2 and Band 3 roles.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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