Clinical Manager-Surrey Downs H&CNHS AfC: Band 8a

Epsom and St Helier University Hospitals NHS Trust; Carshalton; On-site; GBP 50,000 - 65,000; Full time

Job summary

A healthcare organization in Carshalton is looking for a Clinical Manager to oversee the operational delivery of the Surrey Downs Home First service. This role involves managing complex patient care, leading multidisciplinary teams, and ensuring key performance indicators are met. The ideal candidate will be a registered nurse with leadership experience and excellent communication skills. This position offers a competitive salary with significant opportunities for professional development and community integration.

Qualifications

• Experience as a healthcare practitioner within professional boundaries.
• Evidence of working collaboratively with other disciplines.
• Community experience as a clinician.

Responsibilities

• Provide clinical support within the MDT for complex patients.
• Manage operational delivery of the service within a budget.
• Ensure Key Performance Indicators are achieved.

Skills

Clinical decision making

Communication skills

Time management

Collaborative teamwork

Education

NMC Registered Nurse (Adult)

Master level qualification or equivalent experience

Mentorship/Teaching qualification

Advanced Physical assessment qualification

Job description

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Clinical Manager-Surrey Downs H&CNHS AfC: Band 8a, Carshalton

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Client:

Epsom and St Helier University Hospitals NHS Trust

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9a37646f6cef

Job Views:

5

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Job overview

Surrey Downs Health and Care

SDHC Home First Services supports the approach of “why not home, why not today?” and focus on the reduction of hospital attendances through admission avoidance. Wherever possible, patients should be supported home, where this is not possible alternative pathways are available. Staying in hospital for longer than necessary has a negative impact on patient outcomes.

The Clinical Manager for The Surrey Downs Home First Service is accountable for the
operational delivery of the service, within an allocated budget and in line with the strategic
plan for Surrey Downs Health and CareCare. The post holder will ensure the Key
Performance Indicators are achieved in line with the service specification. You will provide
clinical support to the MDT team and is expected to have a clinical caseload of complex
patients. She/he will work closely with the partner organisations in the Surrey Downs
Partnership including Adult Social Care, Primary and Secondary Care.

Home First encompasses the following functions:Virtual Ward,Urgent Community Response,Front Door,Home First+,Recovery at Home,Mary Seacole Frailty Unit

Main duties of the job

• The post holder will be an experienced healthcare practitioner who, acting within their professional boundaries, will provide care for presenting patients in the UCR and Virtual Ward within the HomeFirst service. They will demonstrate safe, clinical decision making and expert care, including assessment and diagnostic skills, for patients within the department.
• The post holder will demonstrate critical thinking in the clinical decision making process. They will work collaboratively within the MDT to meet the needs of the patients, supporting the delivery of policy and procedures, and providing professional leadership as required. In order to work at this level,

Working for our organisation

Surrey Downs Health and Care deliver care closer to people’s own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations.

Surrey Downs Health and Care has a track record of providing person centered care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes:

• The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area
• CSH Surrey
• Epsom and St Helier’s University Hospitals NHS Trust

Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us.

It’s on those grounds that the Surrey Downs Health and Care was formed – we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before.

In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents.

Detailed job description and main responsibilities

Please see JD document for full details.

The post holder will be the clinical Manager for the Transfer of Care Hub function of the Home First Service for SDHC.

Person specification

Qualifications

• NMC Registered Nurse (Adult)
• Master level qualification in appropriate area or equivalent experience
• Mentorship/Teaching experience or qualification
• Advanced Physical assessment Qualification
• Up to date professional portfolio demonstrating evidence of reflective practice

Experience

• Evidence of working collaboratively with other disciplines and agencies
• Demonstrable understanding of systems in health and social care that are wider than immediate role
• Community experience as a clinician
• Evidence of working in a multidisciplinary team across professional and/or organisation boundaries
• Knowledge and experience of long term conditions management

Skills

• Able to balance clinical, managerial and service demands; good time management
• Understanding of the principles of governance, particularly in relation to community services
• Demonstrable excellent written and verbal communication skills
• Good computer literacy, including skills for using internal based communications and literature.
• Must have constructive, enquiring, flexible approach to others and their work

Other

• Car driver with valid driving licence and access to a car for business use
• Committed to personal and professional development of self and others.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Job overview

Surrey Downs Health and Care

SDHC Home First Services supports the approach of “why not home, why not today?” and focus on the reduction of hospital attendances through admission avoidance. Wherever possible, patients should be supported home, where this is not possible alternative pathways are available. Staying in hospital for longer than necessary has a negative impact on patient outcomes.

The Clinical Manager for The Surrey Downs Home First Service is accountable for the
operational delivery of the service, within an allocated budget and in line with the strategic
plan for Surrey Downs Health and CareCare. The post holder will ensure the Key
Performance Indicators are achieved in line with the service specification. You will provide
clinical support to the MDT team and is expected to have a clinical caseload of complex
patients. She/he will work closely with the partner organisations in the Surrey Downs
Partnership including Adult Social Care, Primary and Secondary Care.

Home First encompasses the following functions:Virtual Ward,Urgent Community Response,Front Door,Home First+,Recovery at Home,Mary Seacole Frailty Unit

Main duties of the job

The post holder will be an experienced healthcare practitioner who, acting within their professional boundaries, will provide care for presenting patients in the UCR and Virtual Ward within the HomeFirst service. They will demonstrate safe, clinical decision making and expert care, including assessment and diagnostic skills, for patients within the department.

The post holder will demonstrate critical thinking in the clinical decision making process. They will work collaboratively within the MDT to meet the needs of the patients, supporting the delivery of policy and procedures, and providing professional leadership as required. In order to work at this level,

Working for our organisation

Surrey Downs Health and Care deliver care closer to people’s own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations.

Surrey Downs Health and Care has a track record of providing person centered care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes:

The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area

CSH Surrey

Epsom and St Helier’s University Hospitals NHS Trust

Surrey Council County

Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us.

It’s on those grounds that the Surrey Downs Health and Care was formed – we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before.

In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents.

Detailed job description and main responsibilities

Please see JD document for full details.

The post holder will be the clinical Manager for the Transfer of Care Hub function of the Home First Service for SDHC.

Person specification

Qualifications

Essential criteria

NMC Registered Nurse (Adult)

Master level qualification in appropriate area or equivalent experience

Mentorship/Teaching experience or qualification

Advanced Physical assessment Qualification

Desirable criteria

Up to date professional portfolio demonstrating evidence of reflective practice

Experience

Essential criteria

Evidence of working collaboratively with other disciplines and agencies

Demonstrable understanding of systems in health and social care that are wider than immediate role

Community experience as a clinician

Evidence of working in a multidisciplinary team across professional and/or organisation boundaries

Knowledge and experience of long term conditions management

Skills

Essential criteria

Able to balance clinical, managerial and service demands; good time management

Understanding of the principles of governance, particularly in relation to community services

Demonstrable excellent written and verbal communication skills

Good computer literacy, including skills for using internal based communications and literature.

Desirable criteria

Must have constructive, enquiring, flexible approach to others and their work

Other

Essential criteria

Car driver with valid driving licence and access to a car for business use

Committed to personal and professional development of self and others.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Further details / informal visits contact

NameTom WilliamsonJob titleDeputy Chief Operating OfficerEmail addressTelephone number07918478870