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An established industry player is seeking a Clinical Navigator who will serve as the face of the hospital, helping patients during their rehabilitation journey. This role requires a compassionate individual with a strong background in healthcare sales and patient assessment. You will cultivate relationships with various stakeholders, ensuring a smooth referral process and enhancing patient satisfaction. The company offers a supportive environment with comprehensive benefits, including medical, dental, and vision coverage, as well as generous paid time off and educational opportunities. Join a team that values its members and strives to make a difference in patients' lives.
Quality applicants will have a current license in one of the following: RN, OTR, PT, RRT or SLP with a minimum of 2 years experience in the designated field of license, preferably with rehabilitation/LTACH. We will consider substituting clinical experience for candidates possessing a robust background in healthcare sales, specifically within hospitals in the Victoria and surrounding markets. Ideal candidates should have a minimum of five years of experience, along with medical knowledge and established networking relationships.
Are you passionate about your career? Results driven? Love helping people? Then we want to speak with you! It’s no secret that here at PAM Health, our results are seen every day in the patients we help. Once you enter our facility, you are PAMily, and we take care of our PAMily. As a Clinical Navigator, you are the face of our hospital. You will meet people at their worst of times, and by sharing our success and the potential success they can reach during their rehab stay with us, they will know they have the potential and support needed to assist them in achieving their goals!
Some things that our hospital can offer YOU as a full-time employee:
This position works under the direction of the Director of Business Development. Cultivates referral relationships, manages assigned territory, and completes patient assessments. Makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion. Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction. Develops and maintains excellent relationships to all stakeholders including prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.