Clinical Lead Officer

Social Care in Action; Hedge End; On-site; GBP 32,000; Part time

Job summary

A community mental health organization based in Southampton is looking for a Clinical Lead Officer to manage clinical delivery and quality assurance. You will ensure ethical, high-quality services, guiding staff and overseeing clinical governance. Candidates should have substantial clinical experience, excellent leadership qualities, and a commitment to safeguarding best practices. Join our values-driven team and help enhance community wellbeing services.

Benefits

Opportunities for professional development

Supportive team culture

Influence community wellbeing services

Qualifications

• Minimum 3 years' experience in a similar clinical or counselling role.
• Significant clinical experience (5+ years) with knowledge of safeguarding procedures.
• Full UK driving licence and access to transport.

Responsibilities

• Ensure clinical governance and quality assurance across all client work.
• Provide guidance for assessment, case allocation, and safeguarding.
• Support recruitment and development of counselling trainees and associate counsellors.

Skills

Leadership

Communication

Case Management

Safeguarding

Organizational Skills

Education

BACP Membership

Clinical Supervisor Qualification (or working towards)

Tools

Microsoft Office

Job description

Clinical Lead Officer

Location: Southampton
Contract: Permanent, Part Time - 20 hours per week
Salary: Up to £31 273.78 (FTE) depending on experience
DBS Check Required

Employer: Options Wellbeing Trust

Are you a qualified counsellor with a passion for clinical excellence and leadership?
Do you have a strong track record in case management, safeguarding, and mentoring others in a mental health or counselling environment?

Options Wellbeing Trust is seeking a highly motivated and experienced Clinical Lead Officer to oversee and support the clinical delivery of our counselling and wellbeing services. This is a pivotal role within our organisation, ensuring that our services are safe, ethical, high-quality, and aligned with professional guidelines and best practice.

About the Role:

As Clinical Lead Officer, you will:

• Ensure clinical governance and quality assurance across all client work.
• Provide guidance and oversight for assessment, case allocation, and safeguarding.
• Support the recruitment, induction, and development of Volunteer Counselling Trainees and Associate Counsellors.
• Act as a key contact for clinical supervisors, associates, and third-party contractors.
• Drive continual improvement in client experience, assessment tools, and service impact reporting.
• Facilitate peer support groups and deliver relevant CPD.
• Contribute to the Trust's commitment to BACP ethical compliance.

What We're Looking For:

Essential:

• Minimum 3 years' experience in a similar clinical or counselling role.
• Membership of BACP (or other appropriate professional body).
• Significant clinical experience (5+ years).
• Demonstrated knowledge of safeguarding procedures and case monitoring.
• Strong leadership, decision-making, and organisational skills.
• Excellent communication skills with the ability to engage a diverse range of stakeholders.
• Proficient in Microsoft Office and case management systems.
• Up-to-date safeguarding training.
• Full UK driving licence and access to transport.
• Enhanced DBS check (required).

Desirable:

• Completed clinical compliance training.
• Clinical Supervisor qualification (or working towards)
• Experience liaising with counselling training providers.
• Understanding of GDPR, Equality and Diversity, and Health & Safety legislation.

Why Join Options Wellbeing Trust?

• Work in a values-driven organisation focused on delivering accessible, person-centred support.
• Contribute to an inclusive, supportive team culture.
• Help shape the future of community wellbeing services.
• Opportunities for continued professional development and supervision.

To Apply:

Send your CV and a supporting statement outlining how you meet the person specification via the application link.

For an informal chat about the role, please contact: Imelda Byrne, Service Manager on 02380 630219.

Options Wellbeing Trust is committed to equality of opportunity and welcomes applications from all sections of the community. The successful candidate will be required to undergo an enhanced DBS check.

Department Options Wellbeing Trust Locations Options - Southampton