Clinical Lead for Mental Health Services

Step One; Highweek; On-site; GBP 90,000 - 120,000; Full time

Job summary

Step One is seeking an inspirational Clinical Lead for Mental Health Services to provide clinical, professional and operational leadership across inpatient and community services, including Cypress Hospital, Supported Accommodation and Community Services. The role involves driving improvements in quality, safety and recovery-focused support within a charity that prioritises compassionate care.

You will work with the Director of Quality Improvement and the Senior Leadership Team to ensure

Responsibilities

• Provide strong clinical and professional leadership, promoting evidence-based, trauma-informed and recovery-focused practice.
• Oversee complex assessments, care planning, admissions, transitions and discharges, ensuring safe, person-centred support.
• Provide specialist guidance on complex mental health needs, risk management, safeguarding, capacity and clinical decision-making.
• Lead and develop managers and multidisciplinary teams, fostering accountability, learning and continuous improvement.
• Maintain oversight of clinical governance, incidents, complaints, audits, CQC compliance and service quality.
• Build effective relationships with NHS partners, commissioners, local authorities and other external organisations.
• Monitor service performance, staffing and delegated budgets, ensuring resources used effectively while maintaining high quality.
• Lead service development and improvement initiatives using evidence, feedback and outcomes.

Job description

We are looking for an inspirational and highly skilled Clinical Lead for Mental Health Services to provide clinical, professional and operational leadership across our mental health services, including Cypress Hospital, Supported Accommodation, Community Services, Devon Mental Health Alliance and BeWell. This is a key leadership role within the organisation, offering the opportunity to influence service development, drive improvements in quality and safety, and ensure people receive compassionate, effective and recovery-focused support. About the role Working closely with the Director of Quality Improvement, Service Delivery & Deputy CEO and the wider Senior Leadership Team, you will provide visible and effective leadership across a range of inpatient and community-based services. You will take delegated responsibility for service quality, clinical governance, safeguarding, risk management, workforce performance and operational delivery, ensuring our services meet the highest professional, regulatory and organisational standards., You will:

• Provide strong clinical and professional leadership, promoting evidence-based, trauma-informed and recovery-focused practice.
• Oversee complex assessments, care planning, admissions, transitions and discharges, ensuring people receive safe and person-centred support.
• Provide specialist guidance on complex mental health needs, risk management, safeguarding, capacity and clinical decision-making.
• Lead and develop managers and multidisciplinary teams, promoting a positive culture of accountability, learning and continuous improvement.
• Maintain oversight of clinical governance, incidents, complaints, audits, CQC compliance and service quality.
• Build effective relationships with NHS partners, commissioners, local authorities and other external organisations.
• Monitor service performance, staffing and delegated budgets, ensuring resources are used effectively while maintaining safe and high-quality services.
• Lead service development and improvement initiatives, using evidence, feedback and outcomes to make a meaningful difference.

About Step One Charity

Step One is a charity dedicated to supporting people experiencing mental health challenges, helping them to build confidence, develop independence and achieve positive changes in their lives. We provide a range of mental health services, including inpatient care, supported accommodation and community-based support. Our approach is centred around the individual, recognising that everyone's journey is different and ensuring that the people we support are treated with dignity, compassion and respect. Our teams are made up of dedicated, skilled and compassionate professionals who share a commitment to making a meaningful difference. We value collaboration, openness and a supportive working environment where colleagues are encouraged to share ideas, develop their skills and contribute to improving the services we provide. Working at Step One means being part of an organisation where people matter. We encourage a positive, inclusive and learning-focused culture, with a strong emphasis on teamwork, professional development and delivering high-quality care and support. We are proud of the work we do and the difference our colleagues make every day. Joining Step One offers the opportunity to be part of a committed team, contribute to the development of our services and help people move forward in their lives.