Clinical Healthcare Support Worker - Dermatology Outpatients

NHS; Bath; On-site; GBP 24,000 - 26,000; Full time

Job summary

Join the Dermatology team at a leading healthcare facility as a Clinical Healthcare Support Worker. Your role will involve supporting nurses to provide compassionate, high-quality care in outpatient clinics, engaging in various patient assessments and treatments. This position will build your skills in a dynamic healthcare setting.

Qualifications

• QCF Level 3 or equivalent in healthcare qualification.
• Experience in healthcare preferred.
• Ability to understand and communicate effectively in English.

Responsibilities

• Support registered nurses in delivering healthcare.
• Monitor patient assessments like blood pressure.
• Record patient actions accurately.

Skills

Communication skills

Numerical skills

Analytic skills

Customer-focused approach

IT skills

Education

QCF Level 3 in healthcare

Care certificate

Job description

Go back Royal United Hospitals Bath NHS Foundation Trust

Clinical Healthcare Support Worker - Dermatology Outpatients

The closing date is 30 June 2025

We're looking for individuals with healthcare experience to join our Dermatology team.

The Dermatology outpatient clinics see adults and paediatrics, both acute and emergency cases. The services include skin surgery, skin cancer assessment, patch testing, the management of inflammatory skin conditions including phototherapy and topical treatments.

In this role you will be supporting registered nurses to deliver high quality, compassionate healthcare to people in accordance with assessed needs and a care plan. Your daily duties will be varied to include:

• Helping patients to wash, to assist with the application of topical medication
• Set up and close clinics, ensure equipment is ready to use and stock levels are maintained
• Contribute to patient assessments such as blood pressure monitoring, oxygen saturation levels, body temperature, medical photography, Blood glucose, urinalysis and pregnancy testing
• Recording your actions accurately in patient notes.
• Assisting in various clinics such as minor surgical procedures, patch testing, treatment room, skin cancer assessment.

You will start on our induction programme to help you settle into the Royal United Hospitals Bath and you will learn the skills you need to do this role.

Main duties of the job

You will be supporting registered nurses to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan. Your daily duties will be varied to include:

• Helping patients to wash, to assist with the application of topical medication
• Set up and close clinics, ensure equipment is ready to use and stock levels are maintained
• Contribute to patient assessments such as blood pressure monitoring, oxygen saturation levels, body temperature, medical photography, Blood glucose, urinalysis and pregnancy testing
• Recording your actions accurately in patient notes.
• Assisting in various clinics such as minor surgical procedures, patch testing, treatment room, skin cancer assessment.

The skills we are looking for:

• You need to be able to understand and communicate both verbally and in writing in English
• You don't need any formal qualifications in maths, but you will need to have numerical and analytic skills to do patient observations
• You will need to have a customer focused approach which is essential to providing patients with the best possible experience
• You will need to be able to use IT systems and databases
• You will have the skill to focus on the details with the ability to spot problems.
• You will know when you are able to correct or when to escalate.

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in thetop 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Job responsibilities

Please see the attached job description and person specification for more information about the role.

Person Specification

Qualifications

• oA Qualifications and Credit Framework (QCF) Level 3. This could be an NVQ, BTEC or equivalent international qualification in healthcare.
• oAble to demonstrate knowledge and skills gained through the equivalent level of employment experience.
• oCare certificate
• oCompetent in venepuncture

Knowledge and experience

• oAble to understand and communicate in English both verbally and in writing.
• oNumerical and analytic skills to do patient observations
• oPrevious experience working in healthcare
• oAble to work in a team environment
• oHave a customer-focussed approach which is essential to providing patients with the best possible experience and working together with colleagues and other teams across the Trust.
• oBasic but essential IT skills to access required systems such as electronic patient records.
• oExperience working as a health care support worker in an outpatient setting
• oNHS experience / understanding of NHS/social care systems

Skills

• oGood written and verbal communication skills in the English language
• oAbility to work as part of a team
• oAbility to be flexible

Personal Qualities and Physical attributes

• oFlexible approach to shift patterns and unit needs which may involve working in different areas or cross site working
• oAble to work under direct supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Royal United Hospitals Bath NHS Foundation Trust

£24,625 to £25,674 a yearper annum, pro rata