Clinical Governance Assistant

Practice Plus Group; United Kingdom; On-site; GBP 28,000; Full time

Job summary

A leading healthcare organization in the UK seeks a Governance Assistant to provide administrative support at Emersons Green Hospital. The role involves efficient communication with patients and staff, data analysis, and managing documentation. The ideal candidate will have strong organizational skills and experience in a similar administrative role, ideally in a healthcare setting. The position offers a salary of £27,641 per year, along with 25 days of annual leave and training opportunities.

Benefits

25 days annual leave plus bank holidays

Private pension with employer contributions

Access to wellbeing and lifestyle benefits

Qualifications

• Experience in a similar role with proven administrative experience.
• Ability to balance demands of various stakeholders.
• Experience in a healthcare environment is beneficial.

Responsibilities

• Provide comprehensive administration and receptionist service to the unit.
• Support the Clinical Governance Manager in providing accurate administrative support.
• Communicate effectively with various stakeholders.

Skills

Communication skills

Interpersonal skills

Organisational skills

Education

Good standard of general education

Job description

About The Role

If you are looking to join an energetic and vibrant organisation that truly makes a difference to people's lives on a daily basis we would like to hear from you. We are looking for an experienced Administrator to join our team. Our team members are adaptable, friendly, polite and caring. They enjoy working as a team with people from different cultures and backgrounds.

As a Governance Assistant at our Practice Plus Group, Emersons Green Hospital you will provide a comprehensive administration and receptionist service to the unit ensuring that all patients are treated in a professional and courteous manner, endorsing the patient centred approach of the team. Above all, you have a natural ability to help make the lives of others more fulfilling and want to work in an environment where the work can be hard, but also fun and rewarding.

You will have excellent communication and interpersonal skills, the ability to stay calm in difficult circumstances. Just as important though is your flexibility, belief in teamwork and your ability to use your initiative, follow instructions and prioritise a busy workload.

What you'll be doing

• To support the Clinical Governance Manager in providing accurate and efficient administrative service.
• Communicate effectively with patients, Heads of Departments, the Senior Management Team, clinical and non-clinical staff and liaise with external stakeholders, as required by the Clinical Governance Manager, representing Practice Plus Group and the centres in a professional manner
• To collect, submit, analyse and report data as required
• To support the Clinical Governance Manager in the management of delivering all aspects of Risk Management
• Setting up meetings and appointments for members of the team as required (including arranging venues, organising presentations and taking minutes as appropriate)
• To provide support to the Governance team regarding documentation Policies, SOPs and supporting services
• To support the Clinical Governance team with the LMS system ensuring clear records are maintained of all staff compliance at both Emersons Green and Devizes
• To support the Clinical Governance team with the audit schedule, informing the relevant staff around the hospital regarding audits, and supporting with actions and concerns which arise from those audits, as well as appropriate reporting requirements.
• In the event of the Clinical Governance Manager not being available, ensure that an alternative manager is informed of any urgent issues, e.g. safeguarding, infection control, complaints
• Ensure all telephone calls are dealt with in an efficient, courteous and professional manner. Record messages accurately, prioritise and bring to the prompt attention of the appropriate department lead

Please download a copy of the Job description for more information

What we'll look for in you

Satisfactory Occupational Health Clearance for the role specified

Satisfactory relevant CRB clearance

Good standard of general education

Demonstrable experience within a similar role

Proven administrative experience

Excellent written and verbal communications skills

Excellent organisational skills

Excellent interpersonal skills

Ability to balance the demands of a variety of Stakeholders

Experience gained in a healthcare environment and knowledge of the NHS would be beneficial

Previous experience of knowledge of databases

In Return we can offer:

Salary :£27641 per year

25 days annual leave +BANK holidays

Private pension with employer contributions

Training and Development

Access to a wide range of wellbeing and lifestyle benefits.

To apply for the role click on the link below. If you have any questions contact [email protected] in our friendly resourcing team.

We will contact all shortlisted candidates but please note Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities. Applicants must have the right to work in the EU.

We are one of the UK largest independent sector healthcare providers and work in close partnership with the NHS to deliver more than 50 services throughout the UK. We provide high quality specialist care and excellent results for more than 50,000 patients each year.