Clinical Governance Administration Support

Betsi Cadwaladr University Health Board; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare organization in the UK seeks a dedicated individual for the Clinical Governance Administration Support role. You will provide vital administrative support, manage sensitive correspondence, and maintain high standards of confidentiality. Essential qualifications include GCSE English and Maths, NVQ level 3, and a typing qualification. If you're passionate about improving patient safety, this role is for you.

Qualifications

• Proficiency in clerical and administrative procedures.
• Experience of handling confidential information.
• Ability to communicate effectively, both verbally and in writing.

Responsibilities

• Provide secretarial and administrative support to the Clinical Governance Team.
• Act as a first point of contact for the Clinical Governance Team and screen incoming calls.
• Coordinate day-to-day secretarial arrangements for the Clinical Governance Lead Nurse.

Skills

Excellent communication skills

Administrative skills

Time management

Education

GCSE English and Maths

NVQ level 3

Typing qualification RSA 3 or equivalent

Job description

Job summary

Are you passionate about improving patient safety and driving best clinical practice? A fantastic opportunity has arisen for a dedicated and detail-oriented individual to join our Quality Governance Team, providing essential support to clinical teams across the organisation.

As a member of the Clinical Governance Administration Support team, you will contribute to the delivery of high-quality care by supporting governance processes, managing sensitive correspondence, and ensuring that all documentation is handled with discretion and professionalism. You'll be part of a proactive, forward-thinking team that works collaboratively to uphold the highest standards of safety, compliance, and clinical excellence.

Main duties of the job

• Provide secretarial and administrative support to the Clinical Governance Team ensuring discretion and confidentiality at all times.
• Provide proactive administrative support to the Clinical Governance Team and coordinate day-to-day secretarial arrangements for the Clinical Governance Lead Nurse.
• Act as a first point of contact for the Clinical Governance Team and screen incoming calls from Health Board staff, members of the public and external departments or agencies, responding in a tactful and courteous manner, prioritising issues, making decisions concerning appropriate information disclosure and adhering to timescales.
• Work closely with the Clinical Governance Team to ensure incoming calls are correctly triaged and directed to provide a high quality response.
• The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and Proud to Lead framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

Essential

• GCSE English and Maths
• NVQ level 3
• Typing qualification RSA 3 or equivalent

Experience

Essential

• Proficiency in clerical and administrative procedures
• Experience of handling confidential information

Aptitude and Abilities

Essential

• Excellent and effective communication skills, both verbal and written.
• Excellent administrative and clerical skills.
• Excellent organisation and time management skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Ysbyty Glan Clwyd

Bodelwyddan

LL18 5UJ

Employer\'s website