Clinical Effectiveness Support Officer

Pennine Care NHS Foundation Trust; Ashton; Hybrid; GBP 28,000 - 31,000; Part time

Benefits offered by this job

Generous annual leave

Flexible working

Continued Professional Development

Staff wellbeing services

Staff discounts

Job summary

The Clinical Effectiveness Support Officer at Pennine Care NHS Foundation Trust plays a key role in supporting the Trust’s clinical effectiveness programme with emphasis on clinical audit and NICE activity. You will work within the Clinical Effectiveness Team to coordinate audits, ensure NICE compliance and produce routine reporting.

The role combines administrative coordination with hands-on data handling, analysis and reporting.

Qualifications

• GCSE English and Maths or equivalent.
• Diploma level qualification or equivalent relevant experience.
• Experience of working with data, data input and analysis.
• Experience of using spreadsheets or databases to manage and analyse data.
• Experience of progress tracking or coordinating workstreams, action logs or processes.
• Ability to work to deadlines whilst managing competing priorities.
• Experience of ordering/procurement.
• Experience of use and maintenance of web-pages.
• Knowledge of MS Office applications, excel, powerpoint and MS Access.

Responsibilities

• Support coordination and delivery of clinical audit and NICE activity across the Trust.
• Undertake data validation, analysis and reporting to ensure accuracy and quality of outputs.
• Maintain systems, registers and tracking processes to support oversight and assurance.
• Contribute to governance reporting and communication of key information.
• Work collaboratively with clinical services, corporate teams and external audit/NICE providers.
• Ensure compliance with Trust policies, procedures and data governance requirements.

Skills

GCSE English

GCSE Maths

Diploma level qualification

Data analysis

Data handling

Spreadsheet skills

Procurement experience

Web pages

MS Office

Education

Diploma or equivalent

Tools

MS Excel

PowerPoint

MS Access

Job description

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Main area Clinical Effectiveness & Audit Grade NHS AfC: Band 4 Contract Permanent Hours Part time - 25 hours per week (Monday to Friday with some flexibility) Job ref 311-H1027-26-B

Site Pennine Care NHS Foundation Trust - Trust Headquarters Town Ashton-Under-Lyne Salary £28,392 - £31,157 PA, pro rata Salary period Yearly Closing 05/10/2026 23:59

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our#PennineCarePeople

The Clinical Effectiveness Support Officer plays a key role in supporting delivery of the Trust’s Clinical Effectiveness programme, with a particular focus on clinical audit and NICE activity. Working as part of the Clinical Effectiveness Team, the post holder coordinates and supports processes that underpin audit delivery, NICE compliance, and routine reporting.

The role combines administrative coordination with hands‑on involvement in data handling, validation, analysis and reporting. This includes supporting national and local clinical audits, maintaining registers and tracking systems, and contributing to governance reporting.

This is an ideal opportunity for someone who is highly organised, detail-focused and confident working with data. The role requires strong IT skills, the ability to manage competing priorities, and effective communication with clinical and corporate teams to support delivery of the clinical effectiveness programme of work.

Main duties of the job

Main duties are to:

Support delivery of the Trust clinical audit programme including data validation, submission tracking and monitoring progress.

Assisting with data analysis, production of reports, charts and summaries.

Coordinate and support the NICE implementation process, maintaining records and liaising with clinical teams, tracking actions, progress and compliance.

Contribute to routine reporting within the Clinical Effectiveness governance framework.

Providing administrative support including central mailboxes, maintaining intranet content and supporting team processes.

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our#PennineCarePeopleand do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

Detailed job description and main responsibilities

Support coordination and delivery of clinical audit and NICE activity across the Trust.

Undertake data validation, analysis and reporting to ensure accuracy and quality of outputs

Maintain systems, registers and tracking processes to support oversight and assurance

Contribute to governance reporting and communication of key information

Work collaboratively with clinical services, corporate teams and external audit/NICE providers

Ensure compliance with Trust policies, procedures and data governance requirements

Person specification

Essential and desirable

• GCSE English and Maths or equivalent
• Diploma level qualification or equivalent relevant experience
• Experience of working with data, data input and analysis
• Experience of using spreadsheets or databases to manage and analyse data
• Experience of progress tracking or coordinating workstreams, action logs or processes
• Ability to work to deadlines whilst managing competing priorities
• Experience of ordering/procurement
• Experience of use and maintenance of web‑pages
• Knowledge of MS office applications, excel, powerpoint and MS Access
• Qualification or training in clinical audit, data analysis, QI or information management

We are aware of the increase in AI being used for job applications. AI can be a useful tool to assist in writing your application, but these tools may not understand the context or requirements of the job you are applying for and using for all your application will not be a true reflection of your skills and experience. Relying on AI for your whole application can negatively impact on your chances of success throughout the recruitment process as you will be asked to provide evidence to support what you have written. Take the time to proofread your application to ensure you can evidence what you have submitted, whether this is by your experience or certificates

Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.

After You Apply - Once your application is submitted, you’ll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.

If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You’ll receive a formal conditional offer via email

Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with NHS Employment Check Standards . These include:

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role)
• Professional registration and/or qualification check
• Occupational health assessment
• Employment history and reference validation

All applicants external to Pennine Care NHS Foundation Trust will be required to provide their HMRC employment history to cover the most recent three years employment. This information will used to validate employment history andreferences.

If you require sponsorship, we will assess your eligibility based on current government guidance. If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.

Once Checks Are Complete -

The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.

Pennine Care are committed to the ‘Pledge to Flex’ initiative as flexible working is a day one right for all colleagues. “We can work flexibly, doing whatever work pattern fits our needs, regardless of the type of role we’re in. As a modern and model employer, flexible and less than full-time working isn’t a barrier to progress in the NHS – it is commonplace” This policy brings this part of the People Promise to life. It will provide you with the information you need, support you to have conversations and take steps towards working in a way that suits you best.

We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.

If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.

If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.

Please note:

• We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.

We may close this vacancy early if we receive a high volume of applications. If you have a disability or long‑term health condition and need extra time or adjustments to complete your application, please contact us as soon as possible. We will ensure you are not disadvantaged where a reasonable adjustment is appropriate.

Employer certification / accreditation badges

Application numbers

We may close vacancies early if we receive a high volume of applications. To ensure your application is considered, please apply as soon as possible.

Name Hamida Deemer Job title Dep. Head Patient Safety & Clinical Effectiveness Email address [e-mail] Telephone number 0161 716 1753 Additional information

or contact:

Navida Hussain

Clinical Effectiveness Coordinator

0161 716 1754

[e-mail]