Clinical Director for Discharge and Flow

Norfolk and Suffolk NHS Foundation Trust; Norwich; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player in healthcare is seeking a strategic leader to transform patient care delivery. This role emphasizes the importance of clinical insight and operational strategy, requiring a dynamic individual to lead a comprehensive program aimed at enhancing patient access and flow. The successful candidate will collaborate with various teams to implement sustainable solutions, while also engaging in critical clinical decision-making. Join a supportive and ambitious team dedicated to continuous improvement and making a significant impact on patient care in a beautiful location rich with history and community spirit.

Benefits

Ongoing training and development opportunities

Supportive team environment

Access to professional networks

Exceptional leadership support

Qualifications

• Significant experience in clinical leadership and operational management.
• Full professional registration and in good standing with the GMC.

Responsibilities

• Directing the development and execution of a comprehensive flow plan.
• Driving targeted interventions to reduce patient care delays.

Skills

Clinical Leadership

Operational Strategy

Delay Reduction Techniques

Resource Planning

Collaboration Skills

Education

Healthcare degree or professional qualification

Substantive Medical Consultant

Psychiatry CCT

Management and/or leadership qualification

Job description

This role is fundamentally about transforming patient care delivery across NSFT by ensuring that every patient attains timely access to the most appropriate care in the most suitable environment.

The individual appointed will lead a comprehensive programme that tackles patient access and flow by overseeing, and refining a Trust-wide flow plan. This plan isn't just a document--it's a dynamic roadmap designed to eliminate bottlenecks, reduce delays, and foster seamless transitions for our service users.

This role sits at the intersection of clinical insight and operational strategy. It calls for an individual who can navigate the complexities of healthcare delivery while influencing diverse teams to adopt innovative solutions. The emphasis isn't solely on mitigating today's challenges it's on building a resilient framework that supports continued improvement into the future.

Main duties of the job

Key Responsibilities Include:

• Strategic Leadership: Directing the development and execution of a flow plan that touches every facet of NSFT's operations. This involves not just planning but the consistent evaluation and adaptation of strategies to meet evolving patient needs.
• Collaboration: Working closely with Bed Management Teams and Locality Leads to ensure that operational insights and frontline experiences inform system-wide improvements. This collaborative approach is vital for creating practical and sustainable solutions.
• Delay Reduction: Undertaking detailed analysis to understand where delays occur and driving targeted interventions to reduce these delays. This might involve analysing patient pathways, coordinating with different departments, and engaging with external partners.
• Clinical Decision-Making: Playing an essential role within the Health and Social Care system in arbitrating complex clinical decisions that, if unresolved, can lead to care delays. This requires a balanced understanding of clinical imperatives, operational constraints, and the nuances of patient care.
• Resource Planning: Assessing both local and central resourcing needs to ensure that improvements in patient flow are not only implemented but sustained. This will involve sophisticated forecasting and a keen eye on both immediate fixes and long-term investments.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Job description
Job responsibilities

For more information, please see attached job description.

We welcome pre-application conversations, so please do not hesitate to contact us.

Person Specification
Qualifications
Essential

• Healthcare degree or professional qualification (current)
• Substantive Medical Consultant
• Full professional registration and in good standing with the GMC
• Psychiatry CCT

Desirable

• Management and/or leadership or quality Improvement qualification or equivalent experience

Experience
Essential

• Significant experience of clinical leadership at senior level, meeting objectives and performance management targets
• Experience/comprehensive knowledge of operational bed management and flow related issues including management of acute out of area placements