Clinical Director

CVS Veterinary Group; Caterham on the Hill; On-site; GBP 67,000 - 85,000; Full time

Benefits offered by this job

RCVS & VDS fees paid in full

Generous CPD allowance and funded post

Up to 33 days holiday (with buy/sell)

Relocation package and visa fees where

Vet Oracle telemedicine support and R&

Health cash plan and wellbeing support

Staff pet care discounts

Job summary

CVS Veterinary Group is seeking a Clinical Director for The Village Veterinary Hospital - Caterham in Surrey. This full-time, permanent role offers 40 hours across 4 or 5 days with weekend rota participation and a flexible schedule. Lead a 24/7 Out of Hours service and guide clinical teams across Caterham, Merstham and Smallfield.

You will oversee clinical standards, mentor staff, manage KPIs, and drive service development while upholding our values and delivering exceptional client care.

Qualifications

• MRCVS registration and experience working as a veterinary surgeon.
• Great people communication and leadership skills to inspire engagement.
• Strong understanding of practice operating structures.
• Commercial awareness with confidence interpreting KPIs and financial performance.
• Commitment to delivering exceptional clinical care and client service.
• Proactive mindset with a passion for continuous improvement.

Responsibilities

• Provide clinical leadership across the hospital and branches.
• Inspire, coach, and develop teams to deliver patient care.
• Drive continuous improvement in clinical standards and performance.
• Build relationships and work with leaders across the region.
• Conduct small animal surgery and client consultations.
• Embed company values into daily practice.
• Use KPIs and financial data to identify service opportunities and drive performance.
• Support change, innovation, and new ways of working.

Skills

Leadership

People communication

Commercial awareness

KPI interpretation

Education

MRCVS registration

Experience as veterinary surgeon

Job description

Clinical Director

The Village Veterinary Hospital - Caterham

Location: Surrey

Contract: Permanent | 40 hours across 4 or 5 days

Practice Type: 24/7 Hospital, Small Animal

Competitive Salary: Between £67,000 - £85,000 depending on experience

Whether you're looking to take that step up into your next leadership position or you're an experienced Clinical Director seeking your new challenge - we'd love to hear from you!

We have an exciting new opportunity for a Clinical Director to join us in our Companion Animal division at The Village Veterinary Hospital - Caterham, based in Surrey.

The Role

As a Clinical Director, you'll provide clinical leadership across the hospital in Caterham and our other two small animal branches, Merstham and Smallfield, as well as the 24/7 Out of Hours service, championing our values and supporting teams to achieve outstanding clinical standards.

This is a full-time role, working 40 hours a week across 4 or 5 days - we can be flexible so just let us know what works for you. The role will involve a share in the weekend rota, and the level of out of hours support can be discussed as we have a well-established OOH team supported by an experienced Lead Vet.

• Providing clinical leadership alongside working as a Veterinary Surgeon
• Inspiring, coaching, and developing teams to deliver exceptional patient care
• Driving continuous improvement in clinical standards, quality, and performance
• Building strong relationships and working collaboratively with the practice team and other leaders across the region
• Conducting small animal surgery and client consultations
• Championing our company values and embedding them into everyday practice
• Using financial information, KPIs, and business data to identify opportunities for service development and drive performance
• Supporting change, innovation, and new ways of working

The Practice

Our Caterham hospital offers an excellent range of facilities, including laparoscopic surgery equipment, endoscopy, dedicated meeting & training spaces, and an adjoining cat hotel - which is a great place to escape the chaos and admire the residents! You'll work alongside experienced colleagues, including a certificate holder in cardiology and a dedicated Out of Hours Lead Vet, allowing you to focus on leading the day-to-day clinical team and developing practice performance.

You’ll also support our Smallfield and Merstham branches, both of which have a welcoming community feels and loyal client base, offering the opportunity to build lasting client relationships while working across a varied caseload. As a recognised training environment, we are passionate about developing future veterinary professionals and supporting clinical progression at all levels.

Located in Surrey with excellent access to the M25 and Gatwick airport, Caterham offers the perfect balance of countryside charm and town convenience. From picturesque villages and green open spaces to nearby Croydon and excellent transport links to London, the area provides an exceptional quality of life for those looking for enjoy the best of both worlds.

About you

This is a key leadership role, and to success you will need to have:

• MRCVS registration and experience working as a veterinary surgeon
• Great people communication, and leadership skills to inspire high engagement
• A strong understanding of practice operating structures
• Commercial awareness with confidence interpreting KPIs and financial performance
• A commitment to delivering exceptional clinical care and outstanding client service
• A proactive mindset with a passion for continuous improvement

The role would suit a confident veterinary leader who is passionate about mentoring others, driving clinical standards, and shaping the future direction of a successful multi-site practice.

The benefits

At CVS, we know that care for our patients starts with dedicated people like you. That's why we invest in your growth and your future. When you join our team, you'll receive:

• RCVS & VDS fees paid in full

• Generous CPD allowance, BSAVA library access, 450+ courses, and fully funded postgraduate qualifications (CertAVP, PgCert) with tuition, exams, and study leave covered

• Up to 33 days holiday (with option to buy/sell)

• Relocation package and visa fees covered (where applicable)

• Access to Vet Oracle telemedicine specialists, Advanced Clinical Services Network and Regional Clinical Leads for case support and mentoring

• Health cash plan, Employee Assistance Programme, Wellbeing Champions and enhanced family leave policies

• Staff pet care discounts - 50% off services, MiPet food and medications

Join us at CVS

We're committed to creating a workplace where everyone feels welcome, valued and able to do their best work. We foster an inclusive and equitable workplace, where diverse perspectives are invited and people feel safe to speak up.

Wellbeing support is always available, from monthly line-manager check-ins to our network of 400 Wellbeing Champions, Pastoral Support Vets and personal mentors. We offer leading benefits and policies, such as our Health Shield which provides support for physical and mental health.

Our aim is to free up clinical colleagues to do what they do best, so we offer practices a wide range of operational support. Central expert HR, recruitment, payroll, IT, finance, procurement teams are on hand to support with all aspects relating to the smooth running of each practice.