Clinical Digital System Administrator

Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 30,000 - 40,000; Full time

Job summary

A renowned healthcare institution in Shrewsbury is seeking a Digital Systems Administrator to support and maintain Electronic Patient Record applications. This role involves leading configuration projects, providing end-user support, and ensuring service continuity. Candidates must possess a degree in IT or a related field and have relevant experience in a healthcare environment. Join a team dedicated to making a difference in patient care.

Qualifications

• Experience in supporting IT applications in a healthcare setting.
• Strong understanding of Electronic Patient Record systems.
• Ability to present technical information clearly to diverse audiences.

Responsibilities

• Provide support to end users of EPR applications.
• Lead configuration workstream in multiple projects.
• Maintain EPR applications to ensure continuity of service.

Skills

Management skills

Technical knowledge of EPR systems

Interpersonal skills

Problem-solving skills

Education

Degree in IT or related field

Clinical qualifications

Job description

Job overview

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust. If you are not currently working within The Shrewsbury and Telford Hospital NHS Trust, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

An exciting opportunity has arisen at The Shrewsbury and Telford Hospital NHS Trust (SaTH) for an enthusiastic and energetic individual to join the Digital Services Team. This is an excellent time to join our team as we undertake delivery of a digital transformation roadmap across the organisation.

As a Digital Systems Administrator you will provide support to end users of the Electronic Patient Record (EPR) applications and will lead the configuration workstream in multiple project to implement new/upgraded systems.

As an Digital Systems Administrator you will be responsible for the maintenance of the EPR Applications and IT maintained disparate systems to ensure continuity of service and resolution of ongoing operational issues. You will be the product specialist for the EPR applications and responsible for ensuring any change does not impact the delivery of the EPR service.

Main duties of the job

• To present and demonstrate the IT applications you are responsible for and communicate the range of complex business processes supported by those systems to large user groups and senior managers.
• To assist the EPR Analysts in negotiating with external organisations over service issues, e.g. where the EPR is being developed in the local community.
• To seek the opinions of other NHS organisations in England where standards, policies and procedures are unclear nationally.
• Develop and maintain professional relationships with all disciplines within and outside of the Trust.
• To work as a member of a team encouraging knowledge share across that team.
• To ensure that your specialist knowledge of the EPR applications being maintained is current.
• To ensure that your knowledge and expertise is backed by appropriate qualifications (degree, or equivalent, experience of specialty)
• To ensure that your qualifications and / or experience is current and broad over the various skills of the role, this includes any Clinical qualifications and management qualifications.
• Meet with various stakeholders and users to troubleshoot and resolve issues that may arise regarding, complex technical information issues/problems.

Working for our organisation

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.