Clinical Case Manager - London

Hands On Rother Ltd.; Greater London; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Pension Contributions

Employee Assistance Programme

Cycle to Work Scheme

Ongoing Professional Development

Job summary

Harmony Healthcare is seeking a Clinical Case Manager to lead and coordinate high-quality, person-centred care for clients in their own homes. You will oversee clinical care, work with commissioners to develop new packages, and support staff to ensure continuity and safety in all services.

The role requires an NMC-registered nurse with at least five years’ experience in health and social care, including community-based complex care.

Qualifications

• Registered Nurse with a valid NMC PIN.
• Minimum of 5 years' experience in health and social care, including community-based complex care.
• Strong leadership, team management and problem-solving skills.
• Excellent communication, organisational and IT skills.

Responsibilities

• Assess the physical and mental health needs of clients and create tailored care plans.
• Complete risk assessments and ensure a safe care environment.
• Act as a key contact for external agencies, office teams, clients and families.
• Conduct reviews to adapt care packages to evolving client needs.
• Provide training, supervision and appraisals for healthcare staff.
• Support recruitment, interviewing and onboarding of healthcare professionals.

Skills

NMC PIN

Leadership

Communication

IT Skills

Driver's Licence

Job description

Join Our Team at Harmony Healthcare - Clinical Case Manager

Are you a dedicated and experienced healthcare professional with a passion for delivering high-quality, person-centred care? Harmony Healthcare is looking for a Clinical Case Manager to join our growing team. If you're committed to improving the lives of individuals with complex care needs in their own homes, this role could be for you!

About the Role

As a Clinical Case Manager, you will play a vital role in ensuring our clients receive exceptional care tailored to their individual needs. You will be responsible for:

• Overseeing the clinical care of clients and ensuring high standards of service delivery
• Working closely with commissioners to take on new packages and support business growth
• Identifying and supporting staff to ensure continuity and quality of care
• Safeguarding clients, their families, and staff while maintaining compliance with CQC regulations
• Implementing and maintaining agreed care standards, reporting to the Senior Clinical Case Manager and Director of Nursing.

Key Responsibilities

• Assessing the physical and mental health needs of clients and creating tailored care plans
• Completing risk assessments and ensuring a safe care environment
• Acting as a key point of contact for external agencies, office teams, clients, and their families
• Conducting reviews to adapt care packages based on evolving client needs
• Providing training, supervision, and appraisals for healthcare staff
• Supporting recruitment, interviewing, and onboarding of healthcare professionals
• Responding to concerns and complaints in a professional and timely manner
• Participating in an on-call rota for out-of-hours support

What We're Looking For

• A Registered Nurse with a valid NMC PIN
• A minimum of 5 years' experience in health and social care, including community-based complex care
• Strong leadership, team management, and problem-solving skills
• Knowledge of CQC regulations and best practices in care provision
• Excellent communication, organisational, and IT skills
• A full UK driving licence and access to a vehicle

Why Join Harmony Healthcare?

• Make a real impact - Be part of a growing healthcare provider dedicated to enhancing lives.
• Career Development - Opportunities for training, career progression, and professional growth.
• Supportive & Collaborative Team - Work alongside a dedicated team in a dynamic and inclusive environment.

Competitive Salary & Benefits, including:

• Pension Contributions
• Employee Assistance Programme
• Cycle to Work Scheme
• Ongoing Professional Development

If you are a compassionate leader with a commitment to clinical excellence, we would love to hear from you!

Apply today and be part of a team that puts care at the heart of everything we do.

Do you hold a current right to work in the UK?

Unfortunately, we do not offer sponsorship for overseas candidates.

About Us

Envisioning Wellness Together

At Harmony Healthcare, we are more than just a care provider; we are a beacon of hope, understanding, and rejuvenation for those in the grip of complex health challenges. Founded on the principles of compassion, commitment, and cutting-edge care, our mission is to seamlessly blend expertise and empathy, resulting in the highest standard of personalised care.

With years of dedicated service in the complex care arena, Harmony Healthcare has carved a niche for itself as a trusted partner in health and recovery. Our journey began with a simple aspiration: to transform lives, heal communities, and redefine standards in patient-centered care.

The Harmony Difference

Our strength lies in the heartbeats and hands of our dedicated professionals. Every member of the Harmony family—from our certified caregivers and skilled nurses to our administration and support teams is aligned with our core values:

Personalised Approach: Recognising the uniqueness of every individual, we curate tailored care plans to meet specific needs, ensuring optimum outcomes.

Innovation: We are committed to delivering innovative solutions that enhance care quality and patient experiences.

Empathy and Respect: Every individual in our care is treated with the utmost dignity, understanding their needs and feelings, and fostering a nurturing environment.

Need more info?

Our Recruitment Team are here to answer your questions.

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