Clinical Case Manager

HCA Healthcare UK; City of Westminster; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Holiday allowance

Private healthcare

Pension contribution

Season Ticket Loan

Cycle to Work

Life Assurance

Maternity/Paternity pay

Staff discount

Job summary

HCA Healthcare UK’s The Wellington Hospital in London is recruiting a Clinical Case Manager with extensive paediatric and adult inpatient experience. The role is on-site, full-time (37.5 hours) with flexible shifts, and focuses on coordinating complex patient journeys from admission through discharge, liaising with clinicians and payers, and guiding resource use.

You’ll lead with clinical judgement, drive safe care pathways and advocate for patients within a multidisciplinary team at one of our

Qualifications

• Registered with the NMC as an Adult Nurse with substantial post-registration experience.
• Extensive inpatient bedside nursing experience across adult and paediatric services.
• Strong background in inpatient nursing or healthcare insurance case management.
• Senior-level clinical experience (Band 6 or above) with leadership and coordination.
• Proven ability to lead complex clinical decisions and coordinate care across stakeholders.
• Experience in utilisation review and complex discharge planning.

Responsibilities

• Assess, plan, coordinate and review patient care and discharge planning across adult and paediatric services, starting from admission.
• Act as a key liaison between patients, families, clinicians and third-party payers to support safe, effective and timely care.
• Complete utilisation reviews and obtain authorisation for treatment and ongoing care.
• Contribute to multidisciplinary discussions and coordinated care and discharge decisions.
• Promote patient advocacy, effective resource use and high standards of documentation and communication.

Skills

NMC Adult Nurse

Paediatric care

Clinical leadership

Discharge planning

Utilisation review

Inpatient nursing

Job description

Clinical Case Manager - experienced in paediatrics and adults

London, The Wellington Hospital

This role is based fully on site

Full time, 37.5 hours per week

Monday to Friday, with a choice of 8am-4pm or 9am-5pm

Permanent contract

Salary: Competitive

We're looking for a Clinical Case Manager to join our Case Management Team at The Wellington Hospital.

This opportunity is ideally suited to an experienced Band 6 (or equivalent) nurse or healthcare professional with extensive inpatient bedside nursing experience across both adult and paediatric care, or a senior clinician with a strong background within the healthcare insurance sector. The role offers the opportunity to apply your clinical expertise, leadership skills and professional judgement in a broader, system-focused role that influences patient outcomes beyond the bedside.

Working at one of HCA Healthcare UK's flagship hospitals, you'll join a highly skilled team responsible for coordinating complex patient journeys across adult and paediatric services. We are seeking someone with a proven track record of clinical leadership, autonomous decision-making and managing complex care pathways. Working closely with consultants, multidisciplinary teams and third-party payers, you'll use your senior-level experience to drive safe, effective and well-coordinated care from admission through to discharge, while advocating for patients and supporting optimal use of healthcare resources.

Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor, we all have a part to play in delivering exceptional care to our patients. Others may think this is just a role in the Case Management Team, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you'll do:

• Assess, plan, coordinate and review patient care and discharge planning across adult and paediatric services, starting from admission
• Act as a key liaison between patients, families, clinicians and third-party payers to support safe, effective and timely care
• Complete utilisation reviews and obtain authorisation for treatment and ongoing care
• Contribute to multidisciplinary discussions and coordinated care and discharge decisions
• Promote patient advocacy, effective resource use and high standards of documentation and communication

What you'll bring:

• Registered with the NMC as an Adult Nurse, with substantial post-registration experience and demonstrable exposure to paediatric care.
• Extensive inpatient bedside nursing experience across both adult and paediatric services is essential-candidates must have hands-on clinical experience in both settings, not one or the other.
• Strong background in inpatient nursing or, alternatively, significant experience within the healthcare insurance sector in a clinical or case management role.
• Proven expertise in utilisation review and managing complex discharge planning pathways.
• Senior-level clinical experience, typically at Band 6 or above (or equivalent), with demonstrable clinical leadership, service coordination, team supervision and/or management responsibilities.
• Proven ability to lead complex clinical decision-making, influence multidisciplinary teams and coordinate care across multiple stakeholders.

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our colleagues, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day.

As a Clinical Case Manager, you'll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with the option to buy or sell leave
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible h