Clinical Business Operations Associate - Portfolio & Operations Support

IQVIA; Reading; On-site; GBP 55,000 - 75,000; Full time

Job summary

IQVIA is seeking a Business Operations Associate to provide operational support across portfolio governance, financial operations, project planning, reporting, and stakeholder communications. The role involves independent management of day-to-day activities, accurate reporting, and involvement in process improvements, with updates on progress, risks, and performance for leadership.

The ideal candidate has a Bachelor's degree, 5+ years in pharma/biotech/CRO settings, and strong analytical,

Qualifications

• Bachelor's degree or equivalent professional experience.
• Minimum 5 years in research and development environments (pharma/biotech/CRO)
• 3 years financial analytics experience preferred
• 3–5 years clinical project management experience mandatory
• Experience in business operations, project coordination, or portfolio management in a clinical setting
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Advanced Microsoft Office proficiency (Excel, PowerPoint, SharePoint, Teams)
• Ability to manage multiple priorities in a fast-paced global environment
• Experience supporting portfolio governance, reporting, or operational performance management

Responsibilities

• Prepare, coordinate, and deliver the Quarterly Portfolio Report.
• Collect, validate, and consolidate portfolio performance data for leadership reporting.
• Assist with portfolio governance processes and performance tracking.
• Support continuous improvement of reporting processes, metrics, and dashboards.
• Lead quarter-end close activities and accrual management processes.
• Partner with Finance and stakeholders for accurate financial reporting and timely submissions.
• Monitor financial activities and resolve discrepancies.
• Manage Purchase Order (PO) oversight and travel/expense data."
• Develop training materials and support process improvements.
• Lead cross-functional collaboration across global stakeholders and teams.
• Lead communications and ensure content is current, accurate, and accessible.
• Lead monthly content updates for introduction decks and SharePoint publications.
• Coordinate stakeholder input and publish updated materials.
• Centralize communications through defined forms processes.
• Perform quality reviews of communications before distribution.
• Track communication metrics and provide reporting to leadership.
• Publish the monthly PA DU Newsletter and ensure data accuracy across updates.
• Work independently with minimal supervision and balance priorities.
• Proactively identify needs, risks, and opportunities for improvement.
• Escalate issues when decisions exceed authority.
• Build partnerships with internal stakeholders and maintain high standards of quality.

Skills

Portfolio governance

Financial analytics

Stakeholder management

Data analysis

Communication

Education

Bachelor's degree or equivalent

Tools

SharePoint

Excel

PowerPoint

Teams

Job description

The Business Operations Associate provides operational support across portfolio governance, financial operations, project planning, reporting, and stakeholder communications within Portfolio Delivery Operations. The role contributes to effective portfolio oversight by supporting quarterly reporting, finance-related processes, communication coordination, and cross-functional engagement activities.The successful candidate will work independently to manage day-to-day operational activities, ensure accurate and timely reporting, support process improvements, and provide leadership with clear updates on progress, risks, and operational performance. This position requires strong organizational, analytical, communication, and stakeholder management skills, together with the adaptability to respond effectively to changing priorities across multiple workstreams.

Responsabilities

• Support the preparation, coordination, and delivery of the Quarterly Portfolio Report.
• Collect, validate, and consolidate portfolio performance data for leadership reporting.
• Assist with portfolio governance processes and performance tracking activities.
• Support continuous improvement of reporting processes, metrics, and dashboards.
• Lead quarter-end close activities and accrual management processes.
• Partner with Finance and business stakeholders to ensure accurate financial reporting and timely submissions.
• Monitor financial activities and resolve discrepancies as required.
• Serve as the primary point of contact for Purchase Order (PO) management oversight, including management of effective process transitionTrack and maintain Travel & Expense reporting and related data.
• Develop training materials and support implementation of process improvements
• Lead cross-functional collaboration across global stakeholders and operational teams
• Lead communication and engagement activities, ensuring content is effectively maintained and remains current, accurate and accessible
• Ensure content remains current, accurate, and accessible.
• Lead monthly content updates for the PA DU Introduction Deck.
• Coordinate stakeholder input and publish updated materials on SharePoint.
• Lead the centralization of communications through the defined Forms process.
• Perform quality reviews of communications prior to distribution.
• Ensure adherence to approved communication templates and standards.
• Track communication metrics and KPIs and provide reporting to leadership.
• Create, coordinate, and publish the monthly PA DU Newsletter.
• Ensure data accuracy and consistency across updates.
• Work independently with minimal supervision while effectively managing multiple priorities.
• Demonstrate a proactive approach to identifying needs, risks, and opportunities for improvement.
• Escalate issues appropriately when decisions exceed delegated authority.
• Provide regular status updates, progress reporting, and performance insights to leadership.
• Build effective partnerships with internal stakeholders and cross-functional teams.
• Maintain high standards of quality, accuracy, compliance, and customer service.

Required Qualifications

• Bachelor's degree or equivalent professional experience.
• Minimum 5 years of work experience in the research and development environment (pharmaceutical, biotech, or CRO) is required
• 3 years financial analytics experience (preferred)
• From 3 to 5 years of clinical project management experience is mandatory
• Experience in business operations, project coordination, portfolio management, finance operations, or a related function in clinical enviroment.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Demonstrated ability to manage multiple priorities and meet deadlines.
• Advanced proficiency in Microsoft Office applications, particularly Excel, PowerPoint, SharePoint, and Teams.
• Strong attention to detail and commitment to data accuracy.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience supporting portfolio governance, reporting, or operational performance management.
• Familiarity with KPI reporting, dashboarding, and process improvement methodologies.
• Experience working within a global or matrixed organization.
• This role is ideal for a highly organized and proactive operations professional who can combine financial oversight, governance support, communication management, and stakeholder engagement to help drive operational excellence across the organization.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.