Clinical Assistant

Integrated Care System; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider is seeking a Clinical Assistant to support the Radiography Department at a new Community Diagnostic Centre in Redruth. The role includes welcoming patients, coordinating care, and managing administrative tasks. Candidates should have experience in healthcare or customer service and possess strong administration skills. Join our mission to enhance healthcare accessibility in the community.

Qualifications

• Experience in a healthcare environment or a passion to work in healthcare.
• Experience working in a customer facing role.
• Strong administration skills required.

Responsibilities

• Welcome patients and coordinate their arrival.
• Escort patients to and from the clinical area.
• Complete patient data and consent forms accurately.
• Monitor patients' condition post-procedure.

Skills

Healthcare experience

Customer service

Strong administration skills

Flexibility in working patterns

Empathetic approach

Fast-paced environment experience

Job description

Job Title- Clinical AssistantHours: 36hrs per week. Monday- Sunday as per local rota, varying shift pattern.Location: RedruthFollowing the Michael Richards report, in which it was highlighted that diagnostic services should be delivered taking a new approach to provide more accessibility to people in the community away from acute settings, we at InHealth are excited to be partnering with the NHS to develop new Community Diagnostic Centres to support this vison.Following this we are delighted to be a new Community Diagnostic Centre in Redruth in Winter 2025, and are actively recruiting now to build a passionate and dedicated team to, ready to support this nationwide programme to enhance the availability of healthcare in the community, while enhancing your own career.Right now we are looking to recruit a Clinical Assistant into the team, to work alongside the Radiography Department in MRI, CT and Xray.Are you passionate to join a Brand-new Centre, that is allowing healthcare to be more accessible to the local community, while working towards the mission to make healthcare better? This could be the job for you!

Main duties of the job

What will you do:As a clinical assistant, supporting the Radiography department, the core of your role is to ensure our patients receive the best standard of care from arrival through to departure. The Clinical Assistant is primarily responsible for ensuring the smooth running of the working day by welcoming patients into the clinical area and preparing them for their scan. You will also be required to complete some administrative tasks within the department, however this role will mostly be patient facing.Welcoming patients in a professional, courteous manner, coordinating their arrival through to departureEscorting patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionallyCompleting the patient's pre-scan data protection/consent form and health and safety questionnaire (where applicable)Assessing and monitoring the patient's condition after procedure, ensuring that any changes are reported to the relevant staff immediatelyAccurately entering all relevant patient data into the patient management systemManaging administrative tasks within the department as required.

About us

InHealth is the UKs largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.

Job responsibilities

Hours:36hrs per week. Monday- Sunday as per local rota, varying shift pattern.

Location:Redruth, Cornwall

Job description

Job responsibilities

Hours:36hrs per week. Monday- Sunday as per local rota, varying shift pattern.

Location:Redruth, Cornwall

Start Date: 1st week November Closing Date: 14th August Screening Call: week commencing 18th August Interviews: week commencing 8th September

Following the Michael Richards report, in which it was highlighted that diagnostic services should be delivered taking a new approach to provide more accessibility to people in the community away from acute settings, we at InHealth are excited to be partnering with the NHS to develop new Community Diagnostic Centres to support this vison.

Following this we are delighted to be a new Community Diagnostic Centre in Redruthin Winter2025, and are actively recruiting now to build a passionate and dedicated team to, ready to support thisnationwide programme to enhance the availability of healthcare in the community, while enhancing your own career.

Right now we are looking to recruit a Clinical Assistant into the team, to work alongside the Radiography Department in MRI, CT and Xray.

Are you passionate to join a Brand-new Centre, that is allowing healthcare to be more accessible to the local community, while working towards the mission to make healthcare better? This could be the job for you!

What will you do:

As a clinical assistant, supporting the Radiography department, the core of your role is to ensure our patients receive the best standard of care from arrival through to departure. The Clinical Assistant is primarily responsible for ensuring the smooth running of the working day by welcoming patients into the clinical area and preparing them for their scan. You will also be required to complete some administrative tasks within the department and also support in Reception as needed.

• Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure
• Escorting patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally
• Completing the patient's pre-scan data protection/consent form and health and safety questionnaire (where applicable)
• Assessing and monitoring the patient's condition after procedure, ensuring that any changes are reported to the relevant staff immediately
• Accurately entering all relevant patient data into the patient management system
• Managing administrative tasks within the department as required.
• Working on the reception desk, professionally welcoming patients into the Centre

We are looking for someone who has

• Experience in a healthcare environment or a passion to work in healthcare
• Experience working in a customer facing role
• Strong administration skills
• Flexibility to working patterns
• An empathetic and caring approach
• A passion for delivering the highest level of customer service
• Experience working in a fast paced environment

Person Specification

Qualifications

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Experience

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Additional Criteria

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.