Clinical Assessor

Capita Health Assessment Advisory Service; Hereford; Hybrid; GBP 40,000 - 42,000; Full time

Benefits offered by this job

HCPC/NMC fees paid

Full training period

Hybrid work model

25 days holiday (27 with service)

Job summary

Capita Health Assessment Advisory Service is recruiting for a Clinical Assessor/Functional Specialist based in Hereford. The role involves meeting claimants in person or via video, writing in-depth reports, and making clinical recommendations within a structured, flexible working pattern.

You will assess health conditions for various benefits, analyse clinical data, and draft evidence-based reports while using IT tools to support decisions.

Qualifications

• NMC registered Nurse (RGN, RMN or RNLD) or HCPC registered paramedic/OT/physiotherapist with a valid PIN
• Minimum of one year post-registration experience
• Strong communication and interpersonal skills
• Clear, accurate and detailed report-writing ability
• Good IT skills including Microsoft Office and adaptability with new systems

Responsibilities

• Conduct functional assessments (in person, video or telephone) to evaluate how health conditions affect benefit eligibility
• Analyze and interpret clinical information and supporting evidence
• Write detailed evidence-based reports to inform DWP/DfC decisions
• Use IT systems to support clinical decision-making and reporting

Skills

Communication skills

Interpersonal skills

Report writing

IT literacy

Driving licence

Tools

Microsoft Office

Job description

• Compensation: GBP 39500 - GBP 41500 - yearly

Company Description

Are you looking for a better work/life balance?

We have several hybrid (typically 2 days per week working from home) roles available working from our Hereford clinic.

Location: The Kindle Centre, Asda Supermarket, Belmont Road, Hereford HR2 7JE

If you’re a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands‑on care, this could be your perfect next move!

We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.

As a Clinical Assessor/Functional Specialist you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.

Job Description

What we offer

• Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised.
• Full or part time hours (minimum 3 days per week).
• Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required).
• £39,500 starting salary, rising to £40,500 after DWP approval.
• 10% of Salary Bonus scheme (based on quality and performance).
• Hybrid working – home and clinic based (up to 3 days per week).

Please note, due to business needs, part-time staff willbe requiredto work on a Friday each week as part of their usual pattern.Alsothere will bean initialfull time (paid) training period of 8 weeks so candidates must be able to commit to that.

Other benefits

• HCPC/NMC fees paid and full revalidation support.
• 15 weeks’ full maternity, adoption and shared parental pay.
• Company pension, life assurance and Cycle2Work scheme.
• Discounts across retail, travel, technology and wellbeing.
• Free access to Headspace (for you and up to 5 others).
• A paid volunteering day each year.
• Ongoing training, development and clear career pathways.
• 25 days’ holiday (rising to 27 with service) with the option to buy more up to 5 days.

Whatyou’lldo in this role:

• Conductfunctional assessments which include initial reviews, face-to-face, video or telephone assessments to evaluate how a claimant’s health condition or disability affectsthemforvarious typesof benefit.
• Analyseandinterpretclinical information and supporting evidence.
• Writedetailedevidence-basedreportstosupport the DWP/DfC in makinginformedandobjectivedecisions-no treatment or diagnosisrequired.
• Use IT systems to support clinical decision-making and report writing.

Developyour clinical knowledge andconstantlylearnabout health conditions which are less familiar to you.

WhatarePIP and WCA?

• Personal Independence Payment (PIP)is a benefit for people with a long-term health condition or impairment. It is paid tomake a contributionto the extra costs that disabled people may face, to help them lead full,activeand independent lives.
• Work Capability Assessment (WCA)is a functional assessment that looks at a range of different activities relating to physical, mental,intellectualand cognitive functions, to help DWPdeterminea customer's capability for work or work-related activity.

Qualifications

About you

• NMC registered Nurse (RGN, RMN or RNLD) or HCPC registered paramedic, occupational therapist or physiotherapist with a valid PIN and no current restrictions
• Minimum of one year’s post-registration experience.
• Strong communication and interpersonal skills.
• Ability to produce clear, accurate and detailed reports.
• Comfortable working quickly to meet structured targets.
• Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely.
• excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper.
• A driving licence or access to transport for assessment centre working.

Please note:all candidates must hold the right to work in the UK as we are unable to offervisa sponsorshipfor this role.

Additional Information

About Capita HAAS

We were awarded two contracts to deliver the Health Assessment Advisory Service (HAAS) assessments in the Midlands and Wales for the Department for Work and Pensions (DWP), and in Northern Ireland for the Department for Communities (DfC).

Wedeliver assessments for a variety of different benefits, including delivering PIP, WCA and Specialist benefit assessments across the Midlands and Wales, and in Northern Ireland.

Security and compliance

Successful candidates willbe requiredto successfully complete government baseline personnel security standard vetting. This is therecognised standard for the pre-employment screening of individuals with access to government asset.

This role is defined as regulated activity relating to children or vulnerable adults within the meaning of the Safeguarding Vulnerable Groups Act 2006 it is exempt from the Rehabilitation of Offenders Act 1974. At vetting, you will undergo an enhanced criminality check which will show both spent and unspent convictions.

We’rean equal opportunity employer and welcome applications from all backgrounds.

As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet theminimumcriteria for this role.