Clinical Application Support

Medpace, Inc.; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking passionate Clinical Application Support candidates to join their expanding team in London. This office-based role offers the chance to support global operations and engage in exciting projects. Ideal candidates will possess strong organizational and communication skills, with a background in IT support or life sciences. You'll be responsible for providing timely assistance with ClinTrak applications, training users, and developing tailored approaches for application use. This opportunity allows you to make a significant impact while enjoying perks like commuting expense coverage after three months.

Benefits

Commuting Expense Coverage after 3 months

Qualifications

• 1 year experience in IT support or industry-related experience.
• Strong communication and organizational skills required.

Responsibilities

• Provide support for ClinTrak applications to users.
• Act as a liaison between users and development teams.

Skills

Organizational Skills

Communication Skills

Detail Oriented

Teamwork

Education

Associate's Degree in Information Systems

Associate's Degree in Life Sciences

Tools

Microsoft Windows

Microsoft Office (Excel, Access)

Job description

Medpace are currently looking for talented and passionate Clinical Application Support candidates to assist in our expansion of the team outside of the US. This role will be office-based in London and a commuting expense perk available after 3 months in role. You will be supporting our global operations and taking part in exciting projects.

Responsibilities

1. Provide timely and accurate support of ClinTrak applications and other supported applications for internal and external users;
2. Act as a liaison between end users and application development teams while maintaining the interests of end users;
3. Develop and implement approaches for the use of ClinTrak applications and other supported systems as they apply to individual users and study teams;
4. Provide system Trainings/Demo to Medpace users;
5. Perform other support related tasks to meet company objectives.

Qualifications

1. Associate's degree in Information Systems or a related field and 1 year experience in general IT support -OR- Associate's degree in a Life Sciences field and 1 year of industry-related experience;
2. Strong organizational skills, very detail oriented, flexible, with strong communication skills;
3. Knowledge of Microsoft Windows operating systems;
4. Ability to work in a team environment;
5. Experience in Microsoft Office (Excel, Access), and other database system experience preferred.

What to Expect Next

A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

EO/AA Employer M/F/Disability/Vets