Clinical Application Administrator

Medpace; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Clinical Application Administrator to join their Information Technology department. This role is crucial for enhancing user support for internal software applications, troubleshooting issues, and providing training. You'll work closely with software engineers and end users, ensuring seamless communication and problem resolution. With a focus on user needs and technical solutions, this position offers a unique opportunity to contribute to the development of medical therapeutics that positively impact patients' lives. If you're passionate about technology and healthcare, this is the perfect role for you.

Benefits

Flexible work environment

Competitive compensation and benefits package

Competitive PTO packages

Structured career paths

Company-sponsored employee appreciation events

Employee health and wellness initiatives

Qualifications

• Bachelor's degree in Information Systems or Life Sciences with 3 years of relevant experience.
• Strong organizational and communication skills are essential.

Responsibilities

• Act as a liaison between end users and application development teams.
• Develop and implement software application approaches for users.

Skills

Organizational Skills

Communication Skills

Problem Resolution

Technical Support

Detail Oriented

Ability to Learn New Technologies

Education

Bachelor's degree in Information Systems

Experience in Clinical Research

Experience in System Administration

Tools

tSQL

Microsoft Windows

Job description

Due to our continued growth, we are in search of qualified and focused individuals for a vital role in our Information Technology department. Our Clinical Application Administrator role works closely with multiple departments to help identify technical and user support issues of our internal software applications. This position will assist in troubleshooting, problem resolution and end user training. In addition, you will collaborate with our software engineers while providing exceptional support for both our internal and external users.

Responsibilities

• Act as a liaison between end users and application development teams while maintaining the interests of end users;
• Develop and implement approaches for the use of software applications as they apply to individual users and study teams;
• Interpret study protocols, protocol amendments, and other relevant operational documents for system set-up;
• Import data between systems;
• Work with internal and external users to ensure file formats meet systems requirements for importing data files;
• Write tSQL queries to interact with reporting database when setting up data feeds and integrations;
• Perform other system-related tasks to meet company objectives.

Qualifications

• Bachelor's degree in Information Systems (or a related field) or Life Sciences and 3 years of experience in the clinical research industry or 3 years of experience as a system administration in a health care field;
• Good organizational skills, very detail oriented, flexible, and possess good communication skills;
• Ability to interact with staff and external users from multiple countries;
• Must be able to work concurrently on several projects, each with specific requirements that may differ from project to project;
• Demonstrated ability to learn new technologies/applications;
• Familiar with field’s concepts, practices, and procedures;
• Knowledge of Microsoft Windows operating systems.

Medpace Overview

Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.

Why Medpace?

People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.

The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.

Medpace Perks

• Flexible work environment
• Competitive compensation and benefits package
• Competitive PTO packages
• Structured career paths with opportunities for professional growth
• Company-sponsored employee appreciation events
• Employee health and wellness initiatives

Awards

• Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024
• Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility

What to Expect Next

A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

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