Clinical Administrator - SDAS

Turning Point; Taunton; On-site; GBP 23,000 - 25,000; Full time

Job summary

A health and social care provider is seeking an experienced Administrator to support their Somerset Drug and Alcohol Service. The role involves managing clinical documentation, prioritizing varied administrative tasks, and providing essential support to the clinical team. The ideal candidate will have strong organizational skills, attention to detail, and proficiency in Microsoft Office. A starting salary of £23,808 is offered along with opportunities for career progression.

Benefits

25 days’ paid holiday

Options to buy additional holidays

Qualifications

• Reliable and confident communicator.
• Ability to maintain confidentiality.
• Experience in administrative roles preferred.

Responsibilities

• Support clinical team with administrative tasks.
• Manage prescriptions and clinic bookings.
• Handle incoming and outgoing communications.

Skills

Organizational skills

Communication

Attention to detail

Microsoft Office proficiency

Job description

Full Time - 5 Days Per Week 37 Hours Per Week (Monday – Friday 9am – 5pm)

At Turning Point, we support people across the UK to overcome substance use issues. Your administration skills will make a real difference to the lives of people we work with. An exciting opportunity has arisen to join our team as an Administrator.

Based at either our Yeovil or Taunton hub you’ll support the management and operations team by maintaining accurate records and helping us to continually improve our performance. Offering plenty of variety and training, this rewarding role will involve managing, prioritising, uploading and disseminating referrals, raising and changing prescriptions as instructed by the prescribers, generating prescription batch runs, logging prescribing information on client prescribing records and database, posting prescriptions to; and liaising with pharmacies, completing clinic letters, responsible for arranging clinic bookings, dealing with incoming and outgoing post and e-mails through various e-mail boxes, ordering supplies and petty cash, minute taking.

We’re looking for a reliable, confident communicator who can prioritise a changing workload, provide high quality administrative support. Comfortable talking to professionals, you should be customer focused with the ability to maintain confidentiality, gather management information and meet deadlines under pressure. You must be a superb organiser and supportive team player with exceptional attention to detail, impressive administration skills and a good understanding of Microsoft Office, including Excel spreadsheets. Driving is desirable as you will be expected to travel between hubs.

Running services on a not–for–profit basis, we invest every penny back into our care and our people. Develop your skills and career and take on this key role in our Somerset Drug and Alcohol Service and help to make a big difference in your local community.

As an Administrator we offer a starting salary of £23,808 rising each year in line with our pay progression salary bands.

You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths.

Whether you are looking to progress into a management and leadership role or to be a specialist in your field at Turning Point we will support and encourage you on your career journey.

Role Responsibility

Making sure everything runs smoothly at the heart of our substance use services in Somerset, this rewarding role involves support for our clinical team; including generating prescriptions and dealing with everything from newsletters, travel, accommodation and the post to invoices, stationery and petty cash and providing administrative support to our hubs across the county.

The Ideal Candidate

We’re looking for a confident communicator who can prioritise a varied workload and provide wide ranging administrative support. You will have the ability to maintain confidentiality, gather management information and meet deadlines under pressure. You must be a superb organiser and supportive team player with keen attention to detail, impressive administration skills and a good understanding of Microsoft Office, Excel and spreadsheets.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:

• 25 days’ paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost.
• Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees Turning Point Benefits .

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Salary Starting salary £23,808 with annual pay progression up to £24,272

Frequency Annual

Job Reference turningp/TP/135/11709

Contract Type Permanent

Closing Date 07 August, 2025

Job Category Administration

Business Unit Substance Use

Location Somerset (Yeovil or Taunton), United Kingdom