Clinical Administrator - Neurology | East Sussex Healthcare NHS Trust

www.findapprenticeship.service.gov.uk - Jobboard; St Leonards; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare organization in St Leonards is seeking a Clinical Administrator to support clinicians in achieving exemplary patient care. The ideal candidate will be organized, empathetic, and IT literate, with customer service experience. You will thrive in a fast-paced role and work closely with clinical teams. Benefits include training and development, flexible working patterns, and a contributory pension scheme. Submit your application today!

Benefits

27 days paid annual leave plus bank holidays

Contributory pension scheme

Flexible working patterns

Access to staff development

Onsite parking for £50 a year

Qualifications

• Ability to deal with patients, clinicians & other staff members.
• Demonstrates good interpersonal, verbal & written skills.
• Ability to work under pressure and in a fast-paced environment.

Responsibilities

• Support clinicians to achieve exemplary patient care.
• Manage interactions with patients and ensure high levels of customer service.
• Collaborate closely with the secretarial management team & departmental service manager.

Skills

Organised

Positive

Empathetic

Reliable

Solution focussed

IT literate

Motivated to support the NHS

Customer service experience

Good work ethic

Can do attitude

Initiative

Passion to improve patient experience

Sense of accountability

Tools

Multiple software packages

Job description

Are you:
• Organised?
• Positive?
• Empathetic?
• Reliable?
• Solution focussed?
• IT literate
• Motivated to support the NHS?



Do you have:
• Customer service experience?
• A good work ethic?
• A “can do” attitude?
• Initiative?
• A passion to improve patient experience?
• A sense of accountability?

As a Clinical Administrator in the Neurology department you will play a vital role in supporting clinicians to achieve exemplary patient care. If you enjoy variety in a fast-paced environment, wish to be part of a team striving to make a difference and have the ability to work under pressure at times and you can answer “yes” to the above then we want to hear from you. Due to the nature of the speciality this is a particularly fast paced role.

The successful candidate will need to deal with patients, clinicians & other staff members, ensuring high levels of customer service and attention to detail. You will have regular interaction with the secretarial management team & the departmental service manager. It is essential that you are able to demonstrate good interpersonal, verbal & written skills & have a "can do" attitude.



You will have a good level of IT literacy as you will be using multiple software packages. You will be empathetic, efficient, hardworking & resilient.

This role will keep you both challenged & busy as you work closely with colleagues to support the clinical teams.

In return we offer our employees:
• Training & development including paid apprenticeships leading to valuable qualifications
• Career progression opportunities
• 27 days paid annual leave plus bank holidays rising to 33 days with continued service
• Contributory pension scheme
• Flexible working patterns

The Trust is an equal opportunities employer & believes in treating everyone with dignity & respect. We encourage applications from all sectors of the community. We are committed to the health & wellbeing of our staff & we have a number of initiatives which promotes our supportive & inclusive approach to staff health & wellbeing, career development & benefits.



A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.


This advert closes on Wednesday 20 Aug 2025