Clinical Administrator - Neurology

Integrated Care System; St Leonards; On-site; GBP 24,000 - 27,000; Full time

Job summary

A UK-based Healthcare Provider is seeking a Clinical Administrator to support clinicians in delivering exemplary patient care. The ideal candidate will have a good level of IT skills, recent administration experience, and excellent interpersonal skills. Responsibilities include managing patient interactions and ensuring high-quality service in a fast-paced environment. Benefits include 27 days of leave, pension scheme, and training opportunities.

Benefits

27 days paid annual leave plus bank holidays

Contributory pension scheme

Training & development

Onsite parking for £50 a year

Qualifications

• Good level of recent administration experience in a busy office environment.
• NHS experience is preferred.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Support clinicians to deliver exemplary patient care.
• Interact with patients, clinicians, and staff ensuring high customer service levels.
• Manage tasks under pressure in a fast-paced environment.

Skills

Excellent typing skills

Ability to handle difficult situations

Good interpersonal skills

Good verbal and written skills

Education

Evidence of good general education to GCSE Grade C or above

NVQ3 Business & Administration or equivalent

NVQ 4 in administration or equivalent

IT training on office software packages

Tools

Multiple software packages

Job description

• A passion to improve patient experience?
• A sense of accountability?

As a Clinical Administrator in the Neurology department you will play a vital role in supporting clinicians to achieve exemplary patient care. If you enjoy variety in a fast-paced environment, wish to be part of a team striving to make a difference and have the ability to work under pressure at times and you can answer "yes" to the above then we want to hear from you. Due to the nature of the speciality this is a particularly fast paced role.

The successful candidate will need to deal with patients, clinicians & other staff members, ensuring high levels of customer service and attention to detail. You will have regular interaction with the secretarial management team & the departmental service manager. It is essential that you are able to demonstrate good interpersonal, verbal & written skills & have a "can do" attitude.

Main duties of the job

You will have a good level of IT literacy as you will be using multiple software packages. You will be empathetic, efficient, hardworking & resilient.

This role will keep you both challenged & busy as you work closely with colleagues to support the clinical teams.

In return we offer our employees:

• Training & development including paid apprenticeships leading to valuable qualifications
• Career progression opportunities
• 27 days paid annual leave plus bank holidays rising to 33 days with continued service
• Contributory pension scheme

The Trust is an equal opportunities employer & believes in treating everyone with dignity & respect. We encourage applications from all sectors of the community. We are committed to the health & wellbeing of our staff & we have a number of initiatives which promotes our supportive & inclusive approach to staff health & wellbeing, career development & benefits.

About us

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person Specification

Qualifications

• Evidence of good general education to GCSE Grade C or above, including maths and English
• IT training on office software packages
• NVQ3 Business & Administration or equivalent
• NVQ 4 in administration or equivalent

Experience

• Good level of recent administration experience in a busy office environment
• NHS experience

Skills

• Excellent typing, word processing and audio typing skills. IT skills for data entry
• Ability to handle difficult situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearper annum, pro rata