Clinical Administrator - Gastro

East Sussex Healthcare NHS Trust; Eastbourne; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading healthcare provider is seeking a Clinical Administrator to support clinicians in delivering exemplary patient care. Ideal candidates will be organized, empathetic, and motivated with strong customer service skills. This role involves working under pressure within a dynamic team environment, ensuring attention to detail and effective communication.

Benefits

Staff development programs

NHS pension scheme

Temporary Workforce Service enrollment

Access to onsite nurseries

Staff restaurants

Onsite parking for £30 a year

Free psychological support

Qualifications

• Experience in customer service is essential.
• Strong IT literacy and ability to use multiple software packages.
• Demonstrated good interpersonal, verbal, and written skills.

Responsibilities

• Support clinicians to achieve exemplary patient care.
• Deal with patients, clinicians, and staff while providing high levels of customer service.
• Interact regularly with the secretarial management team and departmental service manager.

Skills

Customer service

Attention to detail

Communication

IT literate

Reliability

Empathy

Job description

Are You

• Organised?
• Positive?
• Empathetic?
• Reliable?
• Solution focussed?
• IT literate
• Motivated to support the NHS?
  
  

Do You Have

• Customer service experience?
• A good work ethic?
• A “can do” attitude?
• Initiative?
• A passion to improve patient experience?
• A sense of accountability?
  
  

As a Clinical Administrator you will play a vital role in supporting clinicians to achieve exemplary patient care. If you enjoy variety in a fast paced environment wish to be part of a team striving to make a difference and have the ability to work under pressure at times and you can answer “yes” to the above then we want to hear from you.

Main duties of the job

The successful candidate will need to deal with patients, clinicians and other staff members, ensuring high levels of customer service and attention to detail. You will have regular interaction with the secretarial management team and the departmental service manager. It is essential that you are able to demonstrate good interpersonal, verbal and written skills and have a "can do" attitude.

You will have a good level of IT literacy as you will be using multiple software packages.

This role will keep you both challenged and busy as you work closely with colleagues to support the clinical team of Consultants, junior doctors and specialist nurses.

Potential applicants should ensure they evidence the skills listed above in their application.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £30 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

For further details / informal visits contact: Name: Tracey Munford Job title: Senior Clinical Administration Manager Email address: [e-mail]