Clinical Administrator

Blatchford; Rotherham; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading company in advanced prosthetic technology is seeking a part-time Clinical Administrator in Rotherham. The role involves assisting clinicians, managing patient records, and providing excellent customer service. Join a friendly team dedicated to enhancing mobility solutions.

Benefits

Competitive salary

25 days holiday (rising with service)

Opportunity to purchase additional holiday

On demand pay

Pension

Discounted shopping and leisure activities

Health cash plan

Cycle to work scheme

Qualifications

• Previous experience in a customer facing, administration role.
• Good level of literacy and numeracy.
• Ability to maintain high standards when working to varying deadlines.

Responsibilities

• Providing reception service for patients at the centre.
• Managing appointments, referrals and maintaining patient records.
• Assisting in management reports and data collection.

Skills

Customer Service

Organizational Skills

Communication

Education

High School

Job description

Blatchford is a multi-award winning, global manufacturer of some of the world's most advanced prosthetic technology, bespoke seating solutions and orthotic devices. Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users.

Through science, technology, and maintaining a clear focus on people, we make mobility possible.

We are proud to work in partnership with the NHS and manage the Rotherham Wheelchair Service contract. We have a Part-time opportunity for a Clinical Administrator to join our friendly team.

Hours of work: Monday - Wednesday, 8.30am - 4.30pm.

**Initial training to take place Wednesday - Friday**

The role

As Clinical Administrator, you will work as part of a small team assisting the clinicians and performing all administrative activities to maintain and develop an efficient and effective administrative service for the centre.

Key duties.

• Providing reception service for patients at the centre
• Responding to telephone, email and in-person enquiries in a confidential, professional and helpful manner
• Effectively communicating service criteria to patients, families, carers, Allied Health Professionals and clinical staff.
• Managing appointments, referrals and maintaining patient records
• Monitoring waiting lists and liaising with clinicians regarding clinic availability and appointments to manage waiting times
• Triaging telephone calls and managing requests in an auditable and efficient manner.
• Ordering stock identified by wheelchair clinicians, raising requisitions, liaising with suppliers, chasing orders and updating systems
• Inputting referrals
• Booking out and managing items for telephone triage patients and ensuring maintenance of appropriate records
• Liaising with NHS services and the wheelchair repair provider (Ross Care) in a professional manner as required.
• Ensuring all goods received for the service are processed in a timely and effective manner
• Taking minutes of team meetings as requested
• Assisting in management reports and data collection.

What are we looking for?

As Clinical Administrator, you will have the following:

Key skills

• Previous experience in a customer facing, administration role
• Good level of literacy and numeracy
• Highly organised, with a strong attention to detail
• Professional approach
• Flexible and self-motivated
• Excellent communication and interpersonal skills
• Confident telephone manner
• Excellent communication skills
• Ability to maintain high standards when working to varying deadlines.

What can we offer you?

As Clinical Administrator, you will receive the following:

Benefits

• Competitive salary
• 25 days holiday (rising with service)
• Opportunity to purchase additional holiday.
• On demand pay
• Pension
• Discounted shopping and leisure activities
• Health cash plan
• Cycle to work scheme

If you feel you have the relevant experience to be considered for this Clinical Administrator position, please apply now.

Other details

• Job Family UK
• Pay Type Salary
• Employment Indicator Regular
• Travel Required No
• Required Education High School

Apply Now

Create a job alert and receive personalised job recommendations straight to your inbox.