Clinical Administrator

Coloplast; Peterborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global leader in medical technology is seeking a Clinical Administrator to support its Clinical Services team in Peterborough. This role involves managing customer queries, scheduling appointments, and collaborating with healthcare professionals. Ideal candidates should have strong administrative skills, attention to detail, and excellent communication abilities. Join a dynamic company committed to improving lives through innovative healthcare solutions.

Benefits

Private medical insurance

Comprehensive training and development programs

Qualifications

• Proven administrative experience, ideally in a fast-paced environment.
• Excellent verbal and written communication skills.
• Attention to detail and strong time management skills.

Responsibilities

• Manage incoming queries from customers and nurses via phone and email.
• Schedule clinic appointments for Coloplast Nurses.
• Liaise with healthcare professionals for patient outcomes.

Skills

Administrative experience

Organized

Communication skills

MS Office proficiency

Salesforce CRM experience

Proactive approach

Tools

Salesforce CRM

Job description

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Peterborough | Clinical Services | Full-time

Join a global leader in medical technology and make a difference in people’s lives. At Coloplast, we’re committed to developing products and services that make life easier for people with intimate healthcare needs. We’re currently looking for a Clinical Administrator to support our expanding Clinical Services team in Peterborough.

About the Role

As a Clinical Administrator, you'll play a vital role in supporting our nursing team and customers by ensuring the smooth operation of our clinic scheduling and communications. This is a fantastic opportunity for someone who thrives in a fast-paced, purpose-driven environment, and is looking to grow their administrative career in a dynamic healthcare company.

Key Responsibilities

• Manage incoming queries from customers and nurses via phone and email.
• Schedule clinic appointments for Coloplast Nurses and send confirmation texts and letters.
• Liaise with healthcare professionals to coordinate the best outcomes for patients.
• Support Clinical Services by collaborating with internal Coloplast teams.
• Carry out other administrative tasks as required by your line manager.

What We’re Looking For

• Proven administrative experience, ideally in a fast-paced environment.
• Highly organised with strong attention to detail and time management skills.
• Excellent communication skills – both verbal and written.
• Confident using MS Office; experience with Salesforce CRM is a plus.
• Comfortable handling inbound and outbound calls.
• A flexible, proactive approach with the ability to prioritise effectively.
• Someone who lives the Coloplast Values and is passionate about delivering excellent service.

Why Join Coloplast?

At Coloplast, you’ll find a workplace where your contribution truly matters. We invest in your development, support your ambitions, and celebrate your success. Join our inclusive, forward-thinking team and help us continue to drive innovation and improve lives.

What We Offer

In return, Coloplast is committed to offering you a rewarding and supportive environment where your talents are recognised and valued. You'll have the opportunity to work with cutting-edge products and solutions that make a real difference in patients' lives. We provide comprehensive training and development programs to help you excel in your role and advance your career within the organisation. Additionally, you'll receive an excellent benefits package including private medical insurance. Join us in our mission to improve the lives of patients worldwide, and together, we'll make a meaningful difference in healthcare.

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

Coloplast Group - Holtedam 1 - Humlebaek - DK 3050 - Denmark