Clinical Administrator

Our Vision

To provide the best mental health, learning disability, autism, and community-based services for the populations we serve.

About the Organisation

Lancashire and South Cumbria NHS Foundation Trust, established in 2002, employs approximately 7,000 staff across more than 400 sites. It offers a range of services including primary and secondary mental health care, specialist inpatient and community support, and physical health services. The Trust promotes flexible working arrangements to support a healthy work/life balance. For more information, visit our website: Lancashire & South Cumbria NHS FT.

Job Overview

We are seeking to appoint a motivated individual to join our Mental Health Liaison Team (MHLT) based at Royal Blackburn Hospital. The role involves providing administrative support to clinicians, managing medical records, processing referrals, and maintaining communication within the team.

Working Pattern

This is a full-time position (37.5 hours) with a shift pattern that covers 24/7 operations, including day and night shifts across a 8-week cycle. The schedule supports a balanced work/home life.

Main Duties

• Provide comprehensive administrative and information services.
• Coordinate activities with other administration team members.
• Work flexibly across different sites as directed.

Working for Our Organisation

We offer a range of mental health and physical health services and encourage flexible working arrangements. Applicants are encouraged to specify their preferences on their application forms and discuss them during interviews.

Person Specification

Qualifications

• NVQ Level 3 in Customer Care or Business Administration, or equivalent experience.
• Commitment to continuous personal development.

Knowledge

• Willingness to learn about Mental Health pathways, specifically the Urgent Care pathway.

Experience

• Strong administrative skills.
• Experience working in a confidential, sensitive clinical environment.

Use of Artificial Intelligence (AI)

Applicants are required to declare if AI tools were used in preparing their application. We value honesty and authenticity to ensure applications accurately reflect your skills and experiences.