Clinical Admin Support - Access Line

Nottinghamshire Healthcare NHS Foundation Trust; Nottingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare organization is seeking a full-time administration professional to provide essential clerical support within the Crisis Access Line. The successful candidate will manage records, coordinate appointments, and participate in various administrative tasks as part of a collaborative team in a dynamic healthcare environment.

Qualifications

• Efficient clerical and administrative support required.
• Ability to maintain records and databases.
• Communication skills for handling calls and appointments.

Responsibilities

• Maintain health care records and databases.
• Provide clerical support including typing correspondence.
• Coordinate healthcare appointments for patients.

Skills

Clerical Support

Communication

Organizational Skills

Customer Service

Job description

2 weeks ago Be among the first 25 applicants

We are looking to recruit for 1 full time administration position based with the Crisis Access Line.

This role requires the post holder to provide an efficient and comprehensive clerical and administrative service for the department. This includes maintaining patient related records/databases, making appointments and preparing correspondence.

You will work as part of a team providing clerical and administrative support.

To carry out all aspects of clerical and administrative support.

Maintain health care records including computerized systems and databases.

Potential reception duties; including monitoring visitor attendance, dealing with telephone enquiries and incoming mail.

To receive and make internal and external telephone calls from staff, service users / patients, members of the public and external agencies ensuring that messages received are appropriately signposted and actioned.

Type correspondence as required.

Co-ordinating healthcare appointments for patients.

Word process correspondence including letters, memos and typing reports.

May be required to take notes/minutes at team meetings.

Filing and photocopying, scan and attaching documents.

To implement and maintain adequate filing and follow up systems.

Transfer of individual and bulk files for archiving between locations.

Input clinical data and maintain.

Identify health and safety practices that are appropriate to self and others.

To participate in appropriate training courses and updated in accordance with mandatory requirements and undertake a personal development plan ‘My Annual Review’.

Working as a team to provide cover for sickness and annual leave, as and when required.

To undertake any other duties that would be a reasonable expectation of this role.

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment

For further details / informal visits contact: Name: Jade Sowe Job title: Clinical Lead Email address: [e-mail]

Sabrina Edwards - Clinical Lead

[e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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