Clinical Admin Officer - Maternity | Frimley Health NHS Foundation Trust

Frimley Health NHS Foundation Trust; Slough; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare provider in Slough is seeking a Clinical Admin Officer for the Obstetrics & Gynaecology team. The role involves providing comprehensive administrative support, managing workloads, and handling urgent requests. The ideal candidate will excel in a busy environment with excellent interpersonal skills and a strong attention to detail. This position offers various training opportunities and promotes a healthy work-life balance.

Benefits

First class development opportunities

Flexible working patterns

Commitment to inclusivity

Qualifications

• Experience in an administrative role in a busy environment.
• Ability to handle confidential information with discretion.
• Strong communication skills with ability to respond to queries professionally.

Responsibilities

• Provide comprehensive administrative support to the team.
• Manage own workload and prioritize tasks effectively.
• Handle urgent requests and correspondence in a timely manner.
• Maintain confidentiality and secure storage of records.
• Scan and upload clinical documents into the EPR system.

Skills

Attention to detail

Organisational skills

Interpersonal skills

Time management skills

Competent use of EPIC

Tools

Electronic Patient Record (EPR) system

Job description

Overview

An exciting opportunity has arisen for a Clinical Admin Officer to join the Obstetrics & Gynaecology Clinical Admin team at Frimley Park Hospital. Accuracy and attention to detail are a must. Applicants should enjoy working in a busy environment and you will need to be organised, enthusiastic and dedicated with excellent interpersonal and time management skills.

The post holder will provide comprehensive administrative support to the department, ensuring tasks are prioritised and completed efficiently. They will plan and manage their own workload using appropriate tools and escalate any issues that may affect deadlines. The role includes handling urgent requests from consultants, including medical correspondence, medico-legal reports, and ad hoc letters, in line with Trust policies. The post holder will gather and organise information relevant to their duties while maintaining strict confidentiality. They will respond to queries from colleagues, GPs, and patients in a timely, courteous, and professional manner. Secure storage of all resources, including electronic records, is essential. The role also involves scanning and uploading clinical documents into the Trust’s Electronic Patient Record (EPR) system and supporting clinicians in sending patient letters via Epic, especially where patient information is incomplete or attachments are required. The post holder must ensure all telephone communications are handled promptly and professionally. Competent use of EPIC and other relevant IT systems is essential to support departmental operations.

Responsibilities

• Provide comprehensive administrative support to the Obstetrics & Gynaecology department, ensuring tasks are prioritised and completed efficiently.
• Plan and manage own workload using appropriate tools and escalate issues that may affect deadlines.
• Handle urgent requests from consultants, including medical correspondence, medico-legal reports, and ad hoc letters, in line with Trust policies.
• Gather and organise information relevant to duties while maintaining strict confidentiality.
• Respond to queries from colleagues, GPs, and patients in a timely, courteous, and professional manner.
• Ensure secure storage of all resources, including electronic records.
• Scan and upload clinical documents into the Trust’s Electronic Patient Record (EPR) system.
• Support clinicians in sending patient letters via Epic, especially where patient information is incomplete or attachments are required.
• Ensure all telephone communications are handled promptly and professionally.
• Competent use of EPIC and other relevant IT systems to support departmental operations.

About Frimley Health NHS Foundation Trust

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. We know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, and we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

This advert closes on Tuesday 30 Sep 2025.