Clinic Receptionist

JR United Kingdom; Nechells; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare company in the UK is seeking a friendly and organised Clinic Receptionist to enhance patient experiences at their West Midlands clinics. This role involves managing patient interactions, appointment bookings, and collaborating with the medical team to ensure smooth operations. Full training is provided, making it accessible for those new to clinical environments.

Benefits

Supportive medical team

Opportunities for growth

Meaningful contribution

Qualifications

• Reliable, punctual, and trustworthy.
• Highly organised and able to manage multiple priorities.
• Calm and service-focused demeanor.

Responsibilities

• Welcoming and checking in patients with warmth.
• Booking and rebooking appointments efficiently.
• Supporting high levels of patient satisfaction.

Skills

Organisational skills

Customer service

Interpersonal skills

Job description

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At UK Vein Care, we specialise in the diagnosis and treatment of varicose veins. With six clinics across the UK—and more opening soon—we’re committed to making expert care accessible, personal, and professional. Our clinics offer patients a calm, high-quality environment supported by experienced vascular specialists and a dedicated team.

We’re proud to be part of the Nordic Health Group, one of Europe’s leading healthcare providers with 50+ specialist clinics across Denmark, Norway, Sweden, the Netherlands, and the UK. Together, we’re building the future of healthcare—one patient at a time.

The Role

We’re looking for a friendly, organised, and dependable Clinic Receptionist to join our team in the West Midlands. You'll be the first face our patients see—setting the tone for a welcoming, supportive experience. You’ll also play a key role in keeping our clinics running smoothly behind the scenes.

What You'll Be Doing

• Welcoming and checking in patients with warmth and professionalism
• Acting as a chaperone during consultations when needed
• Booking and rebooking appointments efficiently
• Encouraging and collecting patient reviews
• Keeping the clinic clean, tidy, and well-organised
• Collaborating with nurses, surgeons, and HQ to ensure seamless care
• Supporting a consistently high level of patient satisfaction

Who You Are

• Reliable, punctual, and trustworthy
• Highly organised and able to manage multiple priorities
• Personable and service-focused with a calm, professional approach
• Committed to creating excellent patient experiences
• A team player who also works well independently
• Previous experience in a medical or clinical setting is a bonus—but not essential. Full training is provided!

Why Join Us?

• Be part of a growing healthcare company making a real impact
• Work with a supportive, experienced medical team
• Opportunities to grow with a fast-expanding European healthcare group
• A meaningful role where your contribution truly matters