Clinic Preparation Clerk

East Kent Hospitals University NHS Foundation Trust

To manage Endoscopy procedure lists ensuring necessary data is collected and recorded in real time. This will include meeting and greeting patients who arrive in the unit and making them feel welcome and comfortable. Informing the nursing staff that patients have arrived and adhering to any patient requests in a helpful and courteous manner.

Previous applicants need not apply

Main duties of the job

1. Source/retrieve medical records 2 weeks before the date of patients' appointment.
2. Using the SOLUS endoscopy system, print information of endoscopy patient lists.
3. Using the Case note Tracking module of PAS (Allscripts), identify location of all medical records.
4. Retrieve all medical records on site from the relevant onsite library or borrower in a timely manner.
5. Request all off-site medical records, allowing time for transportation and delivery.
6. On a daily basis, endoscopy lists from SOLUS should be checked for changes, cancellations and additions.

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Please be aware that if you require a Certificate of Sponsorship to work in the UK, you must declare this on your application form, even if you currently hold a Certificate of Sponsorship or a work permit for another role and are already working in the country. As of 9th April, we can only sponsor candidates for a Skilled Worker Visa for band 2/3 roles if we can demonstrate that we were unsuccessful in recruiting a candidate who does not require a visa. Given this change, it is unlikely that we will be able to sponsor any candidates for a Skilled Worker Visa for this role.

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in Documents to download.

If you have further queries please don't hesitate to contact the line manager using the contact details below.

Person Specification

Qualifications and Training

• GCSE in Maths and English or Equivalent

Skills and Experience

• Ability to prioritise workload and meet deadlines
• Ability to communicate with, co-ordinate and liaise with a multidisciplinary team
• Ability to remain calm in a busy environment whilst working under pressure
• Able to make judgements involving facts or situations requiring some analysis of data entry
• Text processing, storage of data
• Numeracy, accuracy and attention to detail
• Ability to undertake surveys and audits as necessary to own work
• Excellent organisational skills
• Ability to use own initiative
• Adaptable with good interpersonal skills e.g. interact with patients, staff colleagues and clients courteously and professionally
• Basic knowledge of Microsoft Packages.
• Basic knowledge of Allscripts, Unisoft, and Windip

Professional and Personal Attributes

• Experience of working for and within a team for 12 months or more.
• Previous experience of working within a busy environment
• Previous experience working within the NHS environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

East Kent Hospitals University NHS Foundation Trust