Clinic Manager and Senior MSK Physiotherapist

JR United Kingdom; Crawley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading clinic in Crawley seeks a Clinic Manager and Senior MSK Physiotherapist to oversee operations and ensure high standards of care. The role involves managing a clinical team, optimizing performance, and ensuring compliance with regulations. Candidates must have a BSc in Physiotherapy and experience in managing clinical responsibilities, contributing to the clinic's growth and quality of services.

Qualifications

• Full registration with the Health and Care Professions Council.
• Managerial or similar experience required.
• Ongoing professional development evidence needed.

Responsibilities

• Oversee daily operations and service delivery at the clinic.
• Drive team performance through management of staff.
• Maintain compliance with policies, preparing for audits.

Skills

Organizational skills

Time management

Verbal communication

Interpersonal skills

Education

BSc (Hons) Physiotherapy

Tools

Microsoft Word

Excel

PowerPoint

Job description

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Clinic Manager and Senior MSK Physiotherapist, Crawley, West Sussex

Client:

Bodyset

Location:

Crawley, West Sussex, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

5

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Reporting to the Head of Clinical Operations, you'll be an integral part of the Clinical Management Team at Bodyset. You'll act as an ambassador for the company, overseeing daily operations and service delivery at the clinic, ensuring quality outcomes and financial performance.

As a Senior Physiotherapist, you are expected to provide the highest standard of care to self-pay and private medical insured patients, following established clinical pathways from initial triage to discharge.

You will drive team performance through direct line management of practitioners and support staff, maintaining standards aligned with company objectives.

Clinical Management:

• Maintain a clinical caseload of approximately 85-90%
• Responsible for clinic performance and optimization
• Increase revenue through service channels, partnerships, and networking
• Ensure team compliance with all policies, procedures, guidelines, and regulations, preparing the clinic for audits year-round
• Strive to continually improve clinic standards
• Handle clinical complaints or issues as the first point of contact
• Ensure consistent product delivery and customer experience
• Adhere to local health and safety regulations
• Maintain technical equipment
• Monitor stock levels and supplies
• Provide supervision and guidance to staff, monitoring performance
• Manage budgets effectively

Commercial & Team Management:

• Oversee daily team operations
• Manage team performance in line with KPIs, including regular reviews
• Report performance trends to management
• Evaluate and improve operational and financial performance
• Oversee inductions and training of new staff
• Identify marketing and partnership opportunities to attract new clients and referrals

Essential Skills:

• BSc (Hons) Physiotherapy degree (minimum)
• Full registration with the Health and Care Professions Council and Chartered Society of Physiotherapy
• Ability to work autonomously following clinical pathways
• Evidence of ongoing professional development
• Previous managerial or similar experience
• Excellent organizational and time management skills
• Strong verbal communication and interpersonal skills
• Proficiency in Microsoft Word, Excel, and PowerPoint

Desirable Skills/Qualifications:

• Experience in generating new business and managing a client caseload
• Experience in the private healthcare sector
• Over 3 years of relevant postgraduate clinical experience