Clinic Manager

Hopscotch Children's Therapy Centre; Greater London; On-site; GBP 32,000 - 42,000; Part time

Benefits offered by this job

24/7 General Practitioner access

Legal and wellbeing support

Fitness and lifestyle discounts

Opportunities for ongoing professional development

Job summary

A leading multidisciplinary therapy centre in Greater London is looking for a part-time Clinic Manager. In this role, you will support daily operations, manage clinical schedules, and ensure compliance with standards. Ideal candidates should have strong organisational and communication skills, with experience in therapy or client-facing services. You will work flexible hours, collaborating with a dedicated team to provide high-quality support to children and families. Employee benefits include access to GP services and professional development opportunities.

Qualifications

• Strong organisational skills and ability to manage competing priorities.
• Confident communicator with excellent interpersonal and problem-solving skills.
• Experience working in healthcare or client-facing service.
• Strong organisational and administrative abilities.

Responsibilities

• Support day-to-day clinic operations to ensure smooth scheduling.
• Assist with therapist scheduling for efficient client experience.
• Monitor KPIs and report trends to senior leadership.
• Identify opportunities to optimise processes and enhance family experience.

Skills

Organisational skills

Interpersonal skills

Problem-solving

Communication

Commercial awareness

Job description

About Hopscotch Children’s Therapy Centre

Hopscotch is a leading multidisciplinary therapy centre supporting children and young people with neurodevelopmental differences, including autism, ADHD, sensory processing challenges, developmental delays, and speech and language needs. We deliver Occupational Therapy and Speech & Language Therapy in a warm, family-centred environment where clinical excellence meets compassionate care.

Role Overview

We are seeking a part-time Clinic Manager to support the day-to-day operations of our busy, well-established private therapy clinic. This role is ideal for someone highly organised, personable, and confident in managing clinical schedules, client communication, and operational coordination. The position is offered on a 12-month fixed-term basis, with the potential to extend based on service needs. Working days are flexible and may be arranged on a rotational basis with the Saturday team member, ensuring smooth coverage across the week.

Key Responsibilities

Operational Management

• Support day-to-day clinic operations to ensure smooth scheduling and service delivery.
• Work alongside two part-time administrative team members, including the Saturday staff member, ensuring consistent operational oversight.
• Maintain compliance with clinical and administrative standards across the service.

Client & Team Coordination

• Assist with therapist scheduling to ensure efficiency and an excellent client experience.
• Serve as a point of contact for client queries, managing communication professionally and sensitively.
• Contribute to a positive, collaborative environment for therapists, admin staff, and families.

Commercial & Strategic Support

• Monitor key performance indicators and operational metrics, reporting trends to senior leadership.
• Identify opportunities to optimise processes and enhance family experience.
• Support growth and service development initiatives that align with Hopscotch’s mission.
• Previous experience working in a healthcare, therapy, or client-facing service
• Strong organisational skills and the ability to manage competing priorities.
• Confident communicator with excellent interpersonal and problem-solving skills.
• Commercial awareness and understanding of private-practice operations.
• Experience supporting neurodiverse children and young people (ages 6 months to 25 years).
• Familiarity with Occupational Therapy and Speech & Language Therapy services.
• Understanding of UK healthcare policies, SEN processes, and EHCP frameworks.
• Experience managing busy or complex schedules.

Working Hours

Part-Time (Flexible), e.g.:

• Rotational coverage with Saturday operations, ensuring continuity of service
• Saturday operations run 08:30 AM – 5:00 PM, overseen by the part-time Saturday staff member

Specific working days will be agreed based on mutual availability and clinic needs.

Benefits

• Part-time employees receive access to Hopscotch’s full range of employee benefits, including:
• 24/7 General Practitioner access
• Legal and wellbeing support
• Fitness and lifestyle discounts
• Opportunities for ongoing professional development