Clinic Manager

NHS; Bilston; On-site; GBP 44,000 - 50,000; Full time

Job summary

A healthcare provider in Bilston is seeking a Clinic Manager for their dialysis clinic. The role involves leading clinical operations, ensuring patient-focused care, and managing a diverse team. Candidates must have previous clinical leadership experience in haemodialysis and excellent communication skills. This is a full-time, permanent position offering a salary of £44,000 to £49,200 per year and comprehensive benefits. Join our mission to provide exceptional kidney care.

Benefits

35 days paid leave per year

Company pension scheme

Commitment to training and development

Qualifications

• Be a Registered Manager with the Care Quality Commission or willingness to become one.
• Full NMC registration with appropriate nursing qualifications.
• Previous clinical leadership experience in an outpatient haemodialysis setting.
• Engaging communication skills and a friendly demeanour.
• Lead by example to encourage a value-driven culture.
• Proactive and solution-oriented approach to changing situations.
• Exceptional organisation skills to manage diverse clinic tasks.
• Evidence of continued professional development, ideally in Renal Care.

Responsibilities

• Overall leadership and operations management of the clinic.
• Provide a seamless patient journey and an inviting environment.
• Liaise with external organisations like NHS Trusts.
• Implement new processes to drive quality improvements.
• Onboard new teammates effectively.
• Develop positive relationships with patients and handle complaints.
• Ensure compliance with all relevant policies.
• Maintain accurate records and timely report submissions.

Job description

Overview

Clinic Manager for a Dialysis Clinic in Bilston. DaVita UK delivers life-saving kidney care and promotes a Community First, Company Second culture. As Clinic Manager, you will lead the team to deliver patient-focused care and create a great place to work for teammates.

Job responsibilities

• Overall leadership and operations management of the clinic
• Provide a seamless patient journey and an inviting environment for clients through all touch points
• Liaise with external organisations such as NHS Trusts or the CQC with support from the Regional Manager
• Implement new processes to drive quality improvements within the clinic
• Onboard new teammates effectively alongside the wider team
• Develop positive relationships with patients and handle any complaints that may arise
• Ensure compliance with all relevant clinical, governance and regulatory systems and policies, including KLoE
• Maintain accurate records and timely report submissions

Location and details

Bilston Dialysis Unit, Arrowmere House, Springvale Business Park, Bilston, WV14 0QL

What to expect

• Salary (£44,000 to £49,200 per year) dependent on experience
• Full-time, permanent contract
• Mon–Sat day shifts
• 35 days paid leave per year (including bank holidays)
• Company pension scheme
• Commitment to training and development
• Exciting, collaborative multinational environment
• Live the mission: to be the Provider, Partner, and Employer of Choice

About the company

DaVita UK delivers kidney care to over 2,000 patients across England & Wales and operates as an independent, nurse-led provider in partnership with the NHS. The culture is Community First, Company Second, with focus on high standards of care and use of cutting-edge technology in welcoming environments.

Details

• Date posted: 01 October 2025
• Pay scheme: Other
• Contract: Permanent
• Working pattern: Full-time
• Reference number: E0167-25-0013
• Job locations: Bilston Dialysis Unit, Arrowmere House, Springvale Business Park, Bilston, WV14 0QL

Qualifications

• Essential: Be a Registered Manager with the Care Quality Commission or willingness to become one
• Essential: Full NMC registration with appropriate nursing qualifications
• Essential: Previous clinical leadership experience in an outpatient haemodialysis setting
• Essential: Engaging communication skills and a friendly demeanour
• Essential: Lead by example to encourage a value-driven culture
• Essential: Proactive and solution-oriented approach to changing situations
• Essential: Exceptional organisation skills to manage diverse clinic tasks
• Essential: Evidence of continued professional development, ideally in Renal Care

Experience

• Dialysis/Renal Experience

Disclosures

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure to be submitted to the Disclosure and Barring Service (DBS).

UK registration: Applicants must have current UK professional registration. For further information, see the NHS Careers website.