Clinic General Manager

Artisan People; Greater London; On-site; GBP 85,000 - 115,000; Full time

Job summary

Artisan People is seeking a General Manager for a luxury aesthetic clinic in London. You will own the clinic's commercial, operational and strategic performance, driving growth and profitability while ensuring high standards of patient care.

The role requires hands-on leadership, strategic vision, and the ability to manage revenue, costs and forecasting. You will lead a multi-department team, shape partnerships, and safeguard governance and compliance.

Qualifications

• Experience running a clinic or multi-department operation with a commercial focus.
• Ability to develop and execute a growth strategy while managing costs.
• Strong leadership skills with a track record of building high-performing teams.

Responsibilities

• Own the clinic's full commercial, operational and strategic performance.
• Take ownership of the P&L, including revenue, costs, margins, budgets and forecasting.
• Identify and act on opportunities to grow revenue, profitability and capacity.
• Develop and execute a clear business plan and growth strategy.
• Oversee all clinic departments, ensuring targets and accountability.
• Provide operational oversight of non-surgical clinical services.
• Lead and develop a high-performing team, overseeing HR, recruitment and culture.

Skills

Commercial acumen

Entrepreneurial leadership

P&L management

Job description

Join a thriving luxury aesthetic clinic and shape what comes next as their General Manager.

The Role

This is a rare opportunity for a commercially sharp, entrepreneurial leader to take full ownership of a successful business and push it into its next phase of growth. You'll blend strategic vision with hands-on operational leadership, working closely with the Founder and Medical Director to turn ambition into results.

• Own the clinic's full commercial, operational and strategic performance
• Take ownership of the P&L, including revenue, costs, margins, budgets and forecasting
• Identify and act on opportunities to grow revenue, profitability and capacity
• Develop and execute a clear business plan and growth strategy
• Explore new partnerships, services and expansion opportunities
• Oversee all clinic departments, ensuring clear targets and accountability
• Provide operational oversight of non-surgical clinical services
• Manage capacity, rotas, appointment utilisation and resource planning
• Uphold high standards of patient experience, governance and compliance
• Lead and develop a high-performing team, overseeing HR, recruitment and culture

How You'll Dazzle Us

You've led a commercially successful business, clinic or multi-department operation before, and you know your way around a P&L without needing a hand held. You think strategically but you're just as comfortable rolling your sleeves up day to day. You've built teams, driven performance, and spotted growth opportunities others missed. You lead with confidence, back your decisions with commercial logic, and never lose sight of the people and patients at the centre of it all.