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Saturdays: Min. 1/month. If working Saturday, it’s a 6-day week (paid extra or a day off)
About the Client
Join a leading Harley Street clinic at the forefront of sexual rejuvenation, with a mission to provide advanced solutions for sexual dysfunction and enhance sexual wellness. The clinic also offers a full range of aesthetic treatments, along with exclusive surgical and non-surgical sexual aesthetics for both men and women. With over 25,000 patients treated, they are a premium, globally awarded brand known for excellence and innovation, offering outstanding career progression opportunities.
This is a unique opportunity to take on a senior clinical operations role within a high-growth, internationally recognised clinic.
The Ideal Candidate
We’re looking for a strategic and hands-on Clinic Coordinator with strong clinical leadership and operational expertise. You’ll be confident managing services in a fast-paced, patient-focused environment and comfortable working in both surgical and non-surgical sexual aesthetics, supporting male and female patients with professionalism and discretion.
You will bring:
- Proven leadership in clinical or operational management within a healthcare or cosmetic surgery setting
- Strong planning, organisational, and problem-solving skills
- Experience leading change management and service improvement projects
- A collaborative, compassionate approach with the ability to influence and inspire teams
- Excellent knowledge of governance, compliance, and patient safety regulations
- Ability to manage performance data, budgets, and operational targets
- Confidence and comfort working in a sexual wellness clinic environment with diverse patient needs
The Role
As Clinic Coordinator, you will work closely with the Hospital Manager and senior team to lead the day-to-day delivery of clinical services, oversee service improvement, and ensure exceptional patient experiences. You will drive change, implement systems and processes, and lead multidisciplinary teams in a results-focused, high-standard environment.
Key Responsibilities
Leadership & Performance
- Provide strong, visible leadership to clinical and medical staff, promoting clear communication, accountability, and excellence
- Lead daily operations and resolve clinic management issues
- Set priorities and expectations to ensure team engagement and service quality
- Act as a key member of the Senior Operational Leadership Team
- Deputise for the Hospital Manager and lead projects or tasks as required
Strategic Planning & Service Delivery
- Lead and deliver clinical and operational change projects aligned with business goals
- Support strategy, performance management, and service development across key departments
- Contribute to estate and facility planning to improve the patient and staff environment
- Ensure services meet high-quality standards, budget targets, and patient expectations
People Management
- Coach, develop, and appraise team members, promoting high morale and performance
- Ensure optimal staffing levels, skill mix, and compliance with workforce policies
- Build a culture of wellbeing, inclusion, and zero tolerance for bullying or harassment
- Lead recruitment, onboarding, and ongoing team development
- Monitor clinical governance, quality assurance, and risk management systems
- Lead and support root cause and trend analyses of complaints or incidents
- Ensure compliance with CQC regulations, internal governance, and decontamination protocols
- Maintain and update the clinic’s risk register and deliver improvement actions
Operational Logistics
- Oversee stock control, procurement, and supplies for all clinical departments
- Ensure consumables, pharmacy items, and prosthetics are available and well-managed
- Adjust and maintain par levels to ensure smooth clinical service delivery
- Clear career progression within a growing, internationally recognised brand
- Heavily discounted treatments for you and your family
- 28 days holiday including bank holidays, plus an extra day off for your birthday
- Work in a luxurious, high-end clinic environment
This is your opportunity to join a top-tier, award-winning clinic at the forefront of sexual wellness and aesthetics. If you're highly organised, proactive, and passionate about delivering exceptional patient experiences in a fast-paced, luxury environment, we’d love to hear from you.
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