Clinic Coordinator

JR United Kingdom; Newcastle upon Tyne; On-site; Part time

Job description

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Clinic Coordinator, Newcastle-upon-Tyne, Tyne and Wear

Client:

The Bespoke Clinic

Location:

Newcastle-upon-Tyne, Tyne and Wear, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

6

Posted:

24.04.2025

Expiry Date:

08.06.2025

Job Description:

Clinic Coordinator (Part-Time) – The Bespoke Clinic, Newcastle upon Tyne

From £14.00 per hour | Minimum 16 hours/week | Calm, patient-facing role in a specialist wellness clinic

The Bespoke Clinic is a private, CQC-registered space in Newcastle specialising in functional medicine, hormone support, and integrative skin care.

This is more than a receptionist or admin role — you’ll be the first smile our patients see and the lasting impression they leave with. You’ll take ownership of the patient journey from first enquiry to follow-up, creating a seamless, serene, and personal experience every time.

What you’ll be doing:

• Welcoming patients and managing calls, emails & video appointments
• Organising bookings, reminders, and patient follow-ups
• Ordering stock, monitoring supplies and expiry dates
• Liaising with labs and supplement companies — ordering tests, chasing results
• Taking payments and keeping records up to date
• Managing patient recalls and outstanding admin tasks
• Preparing treatment rooms and ensuring everything is ready for appointments
• Maintaining high standards of cleanliness and infection control
• Recommending supplements, skincare or treatments where appropriate
• Occasionally supporting events, social media or marketing

You’ll thrive in this role if you:

• Are warm, organised and calm under pressure
• Communicate clearly and kindly with patients and colleagues
• Have a genuine interest in health, wellness, or skincare
• Are happy working both independently and as part of a small team
• Take pride in the details and in creating a beautiful, well-run space
• Want to be part of a clinic that’s thoughtful, supportive, and growing

Essential skills:

• Confidence using Outlook, booking systems, and basic IT tools
• Strong organisation and multitasking
• Professionalism, discretion and attention to detail

Desirable (but not essential):

• Experience in a clinic, private healthcare, or wellness setting
• Knowledge of skincare, CQC standards or holistic health
• Interest in social media or wellness-focused events

Pay & Benefits:

• From £14.00/hour, depending on experience
• Pension contributions
• Pro-rated holiday
• Discounted treatments and skincare
• Paid training and development
• A calm, inspiring space where your role genuinely matters

This is a part-time role, minimum 16 hours per week, ideally spread over 3–4 days. Occasional evening or Saturday flexibility may be needed as the clinic grows.

To apply: Send your CV via LinkedIn or email [emailprotected] with a short note on why this role appeals to you.