Clinic Coordinator

Chesterfield Royal Hospital NHS Foundation Trust; Chesterfield; On-site; GBP 20,000 - 26,000; Part time

Job summary

A regional healthcare organization is seeking a part-time Clinic Coordinator to cover maternity leave. The role involves providing administrative support in the Maternity & Gynaecology Care Unit, managing clinic schedules, and communicating with healthcare staff and patients effectively. Candidates should have a GCSE standard education and experience in healthcare environments, with strong organizational and communication skills.

Qualifications

• Experience of working as part of a Multi-Disciplinary Team.
• Demonstrate knowledge and experience of general office practices.

Responsibilities

• Communicating effectively with the Team, patients, and external callers.
• Updating spreadsheets and liaising with Nursing Staff and other Allied Health Professionals.
• Answering telephone enquiries courteously and taking messages.

Skills

Confidentiality

Excellent telephone manner

Excellent organisational skills

Ability to manage and deliver targets

Knowledge of Patient Administration System

Ability to work under pressure

Effective team member

Education

Educated to GCSE Standard in English and Mathematics

Tools

Microsoft Office packages

Job description

Go back Chesterfield Royal Hospital NHS Foundation Trust

Clinic Coordinator

The closing date is 13 October 2025

An interesting opportunity has arisen for a part time Clinic Co-ordinator to cover maternity leave and support the Assistant Service Manager within the Maternity & Gynaecology Care Unit.

This post is a part-time temporary position working Monday - Friday.

Overview

The Clinic Coordinator will provide clinic administration support to the Care Unit and work with the Assistant Service Manager to ensure clinics are managed effectively, including cancelling clinics when medical staff are unavailable and ensuring appointment slots are utilised.

Main duties

You will be responsible for providing clinic administration support to the Care Unit in relation to clinic management. You will work closely with the Assistant Service Manager to ensure that all clinics are cancelled when medical staff are unavailable and also that all slots are utilised appropriately.

About us

Chesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of around 441,000 across the Bolsover, Chesterfield, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts. With a workforce of around 4,200 staff and good financial control and was recently rated "Good" by the CQC.

We are committed to working with our partners in Health and Social Care to deliver long term financial sustainability and resilience in our performance to ensure we provide high quality services and excellent patient care.

Job responsibilities

Communicating effectively with the Team (Doctors, Nurses, CAOs, Receptionists), patients and external callers.

Efficiently working on the Partial Booking and Pending lists.

Updating spreadsheets and liaising with Nursing Staff and other Allied Health Professionals.

Liaising with Medical staff, Doctors and Consultants regarding capacity issues. Accurately completing the documentation of patients for input into the computerised patient and administration system.

Operating a VDU for inputting and retrieval of information, using many Microsoft Office packages.

Using a Tracker System on Medway for recording the destination and receipt of patient records.

Answering telephone enquiries courteously, taking messages and conveying the information accurately to the appropriate person.

To add, change and cancel/delete any clinics as requested for audit, Bank Holidays or Consultant changes in line with the Trust procedures.

To review all clinics on a regular basis to ensure they are being used efficiently and monitor the usage of appointment slots and work closely with the Assistant Service Manager.

To be able to work under pressure with the minimum of supervision on occasions.

To report any variances to the Assistant Service Manager.

Action clinic amendment forms in line with Trust Procedures and working closely with the Clinical team.

Perform any other duties as dictated by the Assistant Service Manager for the Care Unit.

Contribute to report production

Person Specification

Qualifications and Training

• Educated to GCSE Standard (or equivalent) in English and Mathematics

Experience

• Experience of working as part of a Multi-Disciplinary Team.
• Demonstrate knowledge and experience of general office practices, including spreadsheets and databases.
• Experience of working within a health care environment
• Experience in Patient Administration Systems

Skills and Knowledge

• Confidentiality
• Excellent telephone manner
• Excellent organisational skills
• An ability to manage and deliver targets
• A good knowledge of the Patient Administration System or equivalent database system
• Ability to work under pressure/prioritise workload
• Effective team member
• Knowledge of national waiting list and time targets/initiatives
• Familiar with work-based computer packages

Personal Attributes

• Professional appearance

Proud to CARE Values

• Compassion, Ambition, Respect, Encouragement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Chesterfield Royal Hospital NHS Foundation Trust

Address

Chesterfield Royal Hospital Foundation Trust