Clinic Coordinator

Psicon Ltd; Canterbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Clinic Coordinator to manage daily operations of neurodevelopmental clinics. This role is vital in ensuring smooth assessments for autism and ADHD, providing essential support to clinicians and operations teams. With a commitment to exceptional service and a collaborative culture, this position offers a dynamic environment where your contributions will directly impact the lives of those seeking support. If you are passionate about making a difference and thrive in a fast-paced setting, this opportunity is perfect for you!

Benefits

Enhanced annual leave of 32 days

Flexible annual leave scheme

Well-being days

Pension scheme

Cycle to work scheme

Birthday lie in

Free breakfast

Funded social events

Staff well-being bursary scheme

Qualifications

• Previous clinic coordination experience is essential.
• Strong computer skills and ability to work under pressure.

Responsibilities

• Oversee daily operations of autism and ADHD clinics across the UK.
• Provide guidance and secure emergency cover as needed.
• Work closely with operations teams to deliver outstanding service.

Skills

Clinic Coordination

Problem-Solving

Attention to Detail

Computer Skills

Knowledge of Autism and ADHD Assessments

Tools

When I Work Software

Job description

About Us

Psicon is a specialist neurodevelopmental service working both privately and with various NHS trusts to provide autism and ADHD assessments. We are an independent organisation, but most of our work is for the NHS, whom we are proud to support. Assessments are carried out by our team of associate clinicians from a range of clinical backgrounds, in satellite clinics across the country and remotely. Psicon is committed to offering the best psychological support and healthcare available. We take an innovative approach to the delivery of our services and ensure that they are of the highest standards in the industry.

About the Role

As a Clinic Coordinator, you’ll manage the daily operations of our neurodevelopmental clinics, offering vital support to both clinicians and our operations team. Every day, you’ll play a key role in delivering services that make a real difference.

Principal Duties and Responsibilities

1. Oversee the smooth running of autism and ADHD clinics across the UK, ensuring everything is in place for successful assessments.
2. Provide day-to-day guidance and secure emergency cover when needed.
3. Be available for early morning support one day a week to ensure urgent clinician needs are addressed.
4. Work closely with operations teams (bookings, reporting, etc.) to deliver outstanding service to clients.
5. Assist in identifying and resourcing new clinic venues, helping us grow and improve.
6. Manage clinician availability using When I Work software to meet service demands.

Person Specification

1. Prior clinic coordination experience, particularly with the NHS or in the private sector.
2. Ability to work effectively under pressure while maintaining attention to detail and the bigger picture.
3. Excellent problem-solving skills.
4. Knowledge of autism and ADHD assessments is a bonus but not essential.
5. Confidence and professionalism to address concerns over a clinician’s conduct and report these to their line manager.
6. Strong computer skills are essential.

Working at Psicon

We value our employees as an integral part of our service delivery and believe in recruiting and investing in the best employees. We pride ourselves in providing our employees with the opportunities and resources to achieve their potential. We are keen to provide a vibrant, fun yet challenging working environment for our team who share in our core values of trust, integrity, commitment and kindness and work collaboratively to achieve our company goals of:

1. The best possible customer service
2. The most efficient and effective clinical work
3. A thriving and engaged workforce
4. A truly inclusive organisation.

The role is based at Psicon headquarters in Canterbury and the core hours are 09:00-17:30, however, we operate clinics 7 days a week so variations to days worked can be considered to suit candidates.

Candidates will also be asked to work approx. 1 weekend day every 4 weeks, to provide "on call" clinical support to the weekend teams.

Benefits include:

1. Enhanced annual leave of 32 days a year (inclusive of bank holidays).
2. Flexible annual leave scheme providing the ability to buy or sell back additional days.
3. Well-being days.
4. Pension scheme (with the option of enhancing via salary sacrifice).
5. Cycle to work scheme.
6. Birthday lie in.
7. Free breakfast, including 'pastry Mondays'.
8. Funded social events.
9. Staff well-being bursary scheme.

Please note that Psicon is committed to ensuring 'safer recruitment' and therefore the successful candidate will be required to undertake a standard check with the Disclosure and Barring Service (DBS), the cost of which will be met by the Company.

Psicon is committed to adhering to the Equality Act (2010) and provides equal opportunities to all applicants, staff and clients.