Clinic Clerk

Integrated Care System; Bebington; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading healthcare provider is seeking a part-time Clinic Clerk to support the Breast Services admin department. The role involves providing clerical support in outpatient clinics, managing patient appointments, and requires excellent organizational and communication skills, with a warm and friendly team atmosphere expected.

Qualifications

• Educated to GCSE level or equivalent.
• Experience of working in an administrative role.
• Previous experience in an NHS acute hospital.

Responsibilities

• Provide clerical and reception support in the out-patient department.
• Send out appointments to patients and maintain records.
• Work as part of a multi-disciplinary team.

Skills

Good communication

Organisational skills

Customer care

Time management

Education

GCSE level or equivalent

NVQ Level 2 in a relevant subject

Previous experience in an NHS acute hospital

Tools

Cerner Millennium information system

Basic IT skills

Job description

Go back Wirral University Teaching Hospitals NHS Trust

Clinic Clerk

The closing date is 16 July 2025

A vacancy has arisen for a part time Clinic Clerk within Breast Services admin and clerical department as support to the Breast care Nurse and outpatient clinics.

To work as part of a team under the supervision of the Team Leader providing clerical and reception support in the out-patient department, sending out appointments to patients and maintaining appropriate records.

The successful candidate will be based at Clatterbridge Hospital.

Main duties of the job

This is an exciting opportunity for a self motivated and enthusiastic person to take on a challenging and sometimes pressurised role.

The successful candidate will have excellent communication and organisational skills with the ability to work on their own initiative and as part of a multi-disciplinary team.

About us

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Job responsibilities

Please see attached Job Description for further information about the Clinic Clerk position available at WUTH.

If successful in this role, there is a requirement for you to have a standard/enhanced DBS. This will be paid for by the Trust and then deducted from your salary over a period of 3 month.

As this vacancy is within the division of Womens and Childrens, there is a mandatory requirement for successful applicants to join the DBS update service. The cost of joining the update service is £16 per year, and applicants are liable to cover this cost with no reimbursement from the Trust. Further details of how to join the update service will be provided upon appointment.

Person Specification

Qualifications, Specific Experience & Training

• Educated to GCSE level or equivalent
• Experience of working in an administrative role
• NVQ Level 2 in a relevant subject
• Previous experience in an NHS acute hospital
• Previous experience of the Cerner Millennium information system

Knowledge & Skills

• Basic working knowledge of IT
• Good keyboard and computer skills
• Good verbal and written communication skills
• Good time management and organisational skills
• Knowledge of NHS admin processes
• Awareness of Information Governance
• Ability to prioritise, work to deadlines and use own initiative
• Excellent customer care skills

Personal Attributes

• Self-motivated and enthusiastic
• Sensitive and empathetic
• Polite and friendly manner
• Ability to work under pressure
• Ability to handle conflict and aggression
• Ability to work as part of a multidisciplinary team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Wirral University Teaching Hospitals NHS Trust