Clinic Administrator – Bristol

AM Healthcare Group; Abingdon; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare provider is seeking a Clinic Administrator to join their team in Bristol. This role focuses on ensuring smooth clinic operations and delivering high-quality patient care. The ideal candidate will possess strong organisational and communication skills, with a customer-focused mindset. Responsibilities include managing patient inquiries, scheduling appointments, and providing administrative support. If you are adaptable and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Previous experience in administration or customer service preferred.
• Ability to multitask and prioritise effectively.

Responsibilities

• Manage clinic email correspondence and handle patient inquiries promptly.
• Schedule appointments and maintain patient records.
• Assist with invoicing and billing tasks.

Skills

Organisational Skills

Communication Skills

Customer Service

Attention to Detail

Multitasking

Tools

Microsoft Office Suite

Job description

Proactive is a private provider of prosthetics and orthotics that has established an enviable reputation as a centre of excellence, working with individuals who have suffered complex injuries and amputation typically as a result of trauma. Our clinics are highly patient focussed with the cultivation of a friendly and relaxed experience, allowing patients to attain their full potential through a multidisciplinary rehabilitation process.Proactive is part of the AM Healthcare Group, an international group of companies whose principal activity is to supply products and services that enhance the lives of those who require devices to improve their mobility and accessibility.Due to planned development within Proactive, we have a new and exciting opportunity for a Clinic Administrator to join our team in BristolThis role requires strong organisational and customer service skills to ensure the smooth and efficient operation of our clinic and delivery of high-quality patient care.

Role and responsibilities include:

Communication Management:

• Manage clinic email correspondence and handle patient inquiries promptly.
• Answer phone calls, transfer as needed, and take messages.

Patient Coordination:

• Schedule appointments and maintain patient records.
• Assist new patients through the intake process and ensure necessary forms are completed.

Facility Organisation:

• Maintain cleanliness and functionality of clinic spaces.
• Monitor and replenish office supplies and essentials.

Administrative Support:

• Assist with invoicing and billing tasks.
• Scan and file patient documents and clinic records.

Logistics and Hospitality:

• Handle incoming and outgoing mail and package shipments.
• Provide hospitality services for patients and clinicians.

Event Coordination:

• Assist in organising seminars and training events.
• Manage guest lists and logistical details.

General Assistance:

• Support clinicians with administrative tasks as needed.
• Address any issues or concerns related to clinic operations.

Requirements:

• Previous experience in administration or customer service preferred.
• Strong organisational and communication skills.
• Ability to multitask and prioritise effectively.
• Proficiency in Microsoft Office Suite.
• Attention to detail and a customer-focused mindset.
• Adaptability to a fast-paced environment.

If you would be interested in joining this elite team committed to giving the very best to patients, please send your CV and a covering letter to [e-mail]